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Honda Westborough - Service Center

Westborough, MA

4.8
1,553 Reviews

1,553 Reviews of Honda Westborough - Service Center

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June 28, 2017

Service on a Honda Pilot Realize Sunday have a smaller team members. Thus it took some time in getting calls returned about work completed and potential other issues from ser More

by Car Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Montegue
Jun 29, 2017 -

Honda Westborough responded

Thank you for your feedback. I apologize that there was a delay in having your calls returned. We know your time is valuable and we wouldn't want to keep you hanging. We value your business and please don't hesitate to contact us should any future questions arise. Best, Peter DiPersia, General Manager

June 26, 2017

Routine maintenance at 16K Great experience. Matt explained everything that was scheduled and the cost breakdown before starting the service. He listened to my concerns, documen More

by Carole0702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt. G
Jun 26, 2017 -

Honda Westborough responded

Thank you, Carole, for taking the time to post such great comments about your experience with Matt! We value your business and appreciate you taking the time to let us know about your experience with Matt. Best, Peter DiPersia, General Manager

June 25, 2017

Best Honda Service Ever I've already written to Herb Chambers personally, and the outstanding service in Westborough by Jim Walgreen and Service Manager Chris Cooper continue More

by Mark Henry Sebell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen & Chris Cooper, Courtney Blasco
Jun 26, 2017 -

Honda Westborough responded

Thank you, Mark! We appreciate you leaving such a kind review. We think Courtney, Jim and Chris are great, and we're glad you did too! We value your business and please let us know if we can assist you in the future. Best, Peter DiPersia, General Manager

June 22, 2017

Repaiir driver side mirror I am extremely satisfied with the service I received from Abby Hermanson as well as how quickly the parts dept. was able to obtain my part as well as More

by pilot1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Jun 22, 2017 -

Honda Westborough responded

Thank you for your time and recommendation. I'm so happy to know that Abby and our Parts Department was able to provide you with quick and convenient service. Your satisfaction is our #1 goal! Safe travels! Peter DiPersia, General Manager

June 14, 2017

Consistently good service Consistency, on time performance, and low pressure mark my experience with Herb Chambers. The service is always great and the work performed to high More

by Papa Jor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Courtney Blasco
Jun 15, 2017 -

Honda Westborough responded

Thank you! We appreciate you leaving such a kind review. We are lucky to have such exceptional people on our team. We value your business and please let us know if we can assist you in the future! Best, Peter DiPersia, General Manager

June 13, 2017

Service visit Fit me in on a Saturday afternoon even though I did not have an appointment. Took care of everything I came in for - complete and excellent service ! More

by dbmnapia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
Jun 14, 2017 -

Honda Westborough responded

Many thanks, Richard, for this terrific feedback! I'm delighted to learn that you had a positive experience at our dealership. Please don't hesitate to reach out if we can assist you in the future. Best, Peter DiPersia, General Manager

June 12, 2017

Very good Quick and good service, reasonable price! Good waiting area, with drinks and snacks! Prices can bel little cheaper. Easy to schedule and reschedule se More

by Crvhonda2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Courtney Blasco
June 09, 2017

Great service! Everyone was attentive - especially service mgr. Mr. Walgreen (sorry can't remember first name). Kept me apprised of pricing and time during the wait More

by lauremer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Walgreen - Fantastic!, Courtney Blasco
Jun 09, 2017 -

Honda Westborough responded

Thank you so much! I'm so pleased to learn that your visit here was such a positive experience, and that you found our team to be so friendly and accommodating. We appreciate you recommending our dealership and we hope to see you again in the future! Best, Peter DiPersia, General Manager

June 06, 2017

Great - Fast Service- Everyone was very helpful from the first day I called to make the appointment to the greeter whom took all my info upon arrival and th More

by Rflanagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
Jun 06, 2017 -

Honda Westborough responded

Thank you so much! I'm so pleased to learn that your visit here was such a positive experience. We appreciate you recommending our dealership and we hope to see you again in the future! Best, Peter DiPersia, General Manager

June 05, 2017

Excellent Service. Up to par with my expectations Ryan was excellent with providing service and was very helpful with claim adjudication. Definiteky recommend Herb Honda to friends and family to get t More

by ketul978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
Jun 06, 2017 -

Honda Westborough responded

Thank you! Servicing your vehicle should be a seamless experience and I'm so happy to know that Courtney and Ryan were able to deliver. If there is anything further we can do to assist you, please feel free to reach out as we are always happy to help! Best, Peter DiPersia, General Manager

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