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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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February 22, 2024

Scott was the best! He was very professional and attentive to my questions and needs, and he explained the summary of my service. More

by marydriscoll622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 23, 2024 -

Honda Westborough responded

Mary, we're glad to know Scott was able to provide you with excellent service here at Herb Chambers Honda of Westborough. We appreciate your feedback and look forward to assisting you again in the future!

February 22, 2024

I’m very pleased with the service at Herb Chambers Honda of Westborough. Everyone is extremely nice and professional and they do excellent work. I would recommend this dealership to anyone. Thank you to Ang More

by mcooney1955
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela
Feb 23, 2024 -

Honda Westborough responded

We're glad to know you had a positive experience with Angela and our service department at Herb Chambers Honda of Westborough. Thanks for your recommendation!

February 19, 2024

Clean, welcoming, organized, timely service. Was confused. However, I was told car would be washed and vacuumed and when I saw the car inside, I could pick it up and go but when I went to pick i More

by Cheshire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Feb 19, 2024 -

Honda Westborough responded

Hi Cheshire! We appreciate your feedback and apologize for any confusion regarding the car wash. At Herb Chambers Honda of Westborough, we aim to provide clear communication at all times. We'll work on improving this aspect in future interactions with our customers. Thank you!

February 10, 2024

Great service , very helpful with video presentations on the diagnosis . Excellent facility and customer service. More

by Karltiks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Every body
Feb 12, 2024 -

Honda Westborough responded

Karl, we're glad to know you found our service and video presentations helpful at Herb Chambers Honda of Westborough. Thanks for your kind words about our facility and customer service! We'll see you next time. Safe travels!

February 09, 2024

Bought my 2023 Honda here. Always have service done here. Constant text updates during service visits. Highly recommend. More

by Mpj220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryana Dobay
Feb 12, 2024 -

Honda Westborough responded

We're delighted to know you've had a great service experience with our team at Herb Chambers Honda of Westborough. We appreciate your recommendation and look forward to assisting you in the future! Safe travels in your 2023 Honda!

February 08, 2024

I was in for two recall repairs . All seems to have gone fine thus far. I appreciate the ride home and back from Bruce who is great. I was actually there almost a year ago and he remem More

by Rebekah.email
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 09, 2024 -

Honda Westborough responded

Thank you for the review and feedback, Rebekah! We're happy to hear Bruce & the team provided you with a smooth experience and we hope you won't hesitate to reach out if we can be of service again in the future! - Herb Chambers Honda of Westborough

February 03, 2024

I’ve been coming to this dealership for several years now despite not purchasing my Honda here. Everytime they’ve gone above and beyond, and today was no exception. Today was my first time working with Bryan More

by YDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryana Dobay
Feb 05, 2024 -

Honda Westborough responded

Hi! We're so glad to know that you've consistently had positive experiences at Herb Chambers Honda of Westborough! It's wonderful to learn that Bryana was able to provide excellent service during your recent visit. We appreciate the feedback and look forward to assisting you in the future!

February 02, 2024

The service was excellent and the communication was great. Thank you for a thorough check up and recall check. More

by ordinal05_sluices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 05, 2024 -

Honda Westborough responded

We're glad to know you had an excellent service experience with us at Herb Chambers Honda of Westborough! Thank you for choosing us! We'll see you next time. Safe travels!

January 30, 2024

Annamarie was great in helping us out and worked to help us get the best possible answers in the most pleasant way More

by Farhan.syed81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annamarie
Jan 30, 2024 -

Honda Westborough responded

We're glad to know that Annamarie was able to assist you effectively at Herb Chambers Honda of Westborough. We always aim for the best customer experience possible, and we appreciate your feedback!

January 26, 2024

My service advisor, Scott Sundlie was outstanding. He was patient with my myriad of questions. He explained things in laymen’s terms. The car was ready when he said it would be. I think that the techs More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Honda Westborough responded

Rich, it's great to know that Scott was able to provide you with the excellent experience we strive for at Herb Chambers Honda of Westborough. We appreciate your trust in us and look forward to serving you again in the future!

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