Honda Westborough - Service Center

Great Experience Had an appointment setup for a normal oil change but asked them to check on a noise I was hearing coming from the front right side when making a turn. Had an appointment setup for a normal oil change but asked them to check on a noise I was hearing coming from the front right side when making a turn. Not only did they took care of the oil change but found that ball joint was in issue on the right front side, which the rep informed me it's covered under the warranty and not to worry about anything besides $100 deductible. When I informed him that I would love to get it resolved but I do need to get into the office, he immediately took care of that concern by booking a rental car thru a nearby rental company. Throughout the entire service process the rep made sure i was updated. More

Recall I was able to make the appointment online and I didn’t have to wait for someone to help me. I was able to get the recall taken care of. I was able to make the appointment online and I didn’t have to wait for someone to help me. I was able to get the recall taken care of. More

Great experience Called at the last minute for an oil change and they were able to fit me in right away. Upon arrival I was geeeted right away, and led into the servic Called at the last minute for an oil change and they were able to fit me in right away. Upon arrival I was geeeted right away, and led into the service area where Matt helped me out. I had a hot chocolate in the spacious waiting area and before I knew it the car was ready, and washed! All within an hour. More

Spot on Courtney was very helpful when I dropped my car off for recall work. She started the additional checks that works be done on my car at no charge. She Courtney was very helpful when I dropped my car off for recall work. She started the additional checks that works be done on my car at no charge. She stated the would be done in an hour and a half and it was. More

Service Regular service oil change and tire rotation I had no problem s and we are very with your service department we always have our car serviced there Regular service oil change and tire rotation I had no problem s and we are very with your service department we always have our car serviced there More

Excellent service My service advisor Abby was very friendly, was very informative and kept me up to date on what was going on with my car while it was being serviced. My service advisor Abby was very friendly, was very informative and kept me up to date on what was going on with my car while it was being serviced. More

Oil change and routine maintenance service visit I brought my car in for an oil change and maintenance service. I was able to book my appointment in a timely fashion and worked with a very friendly a I brought my car in for an oil change and maintenance service. I was able to book my appointment in a timely fashion and worked with a very friendly and knowledgeable service manager named Randy. I very much appreciate that I could drop off the car, be driven to my office down the road by a Herb Chambers van while my car was being worked on and get picked up and brought back to the dealership when my car was ready. More

Always excellent service Have owned 3 Hondas and have always had excellent service at Herb Chambers. Everything is always explained and work done is excellent quality. Will co Have owned 3 Hondas and have always had excellent service at Herb Chambers. Everything is always explained and work done is excellent quality. Will continue to have Hondas serviced here More

Excellent service My service was completed in a timely manner and was thoroughly explained to me at the time of entry, with a phone call during the service, and again w My service was completed in a timely manner and was thoroughly explained to me at the time of entry, with a phone call during the service, and again when I checked out. More

Wiper Motor It was unfortunate that my wiper motor failed in my brand new car and the first replacement motor failed as well. Not the Service Center's fault, and It was unfortunate that my wiper motor failed in my brand new car and the first replacement motor failed as well. Not the Service Center's fault, and they got me a rental and fixed the problem as fast as they could. More