Honda Westborough - Service Center

Addressing recall They took me in at appointed time, explained what would be done to address recall and ensured I was comfortable waiting an hour for it. They kept me They took me in at appointed time, explained what would be done to address recall and ensured I was comfortable waiting an hour for it. They kept me updated throughout the hour and when done, brought the car to the entry way. Awesome team. More

Service Visit They seated me immediately, to go over what was being taken care of. The customer service was great, and the service was completed exactly as estimate They seated me immediately, to go over what was being taken care of. The customer service was great, and the service was completed exactly as estimated. More

excellent service I brought the Honda Odyssey 2013 for service. Outstanding environment and very friendly people. The service man clearly explained what to do and the o I brought the Honda Odyssey 2013 for service. Outstanding environment and very friendly people. The service man clearly explained what to do and the options available. He also removed unnecessary service after reviewing. Great experience. More

Thank you Herb Chambers Honda! We brought our '08 Accord in for its 200K check-up, and through thorough examination by the technician we realized we had much that needed immediate a We brought our '08 Accord in for its 200K check-up, and through thorough examination by the technician we realized we had much that needed immediate attention. Our service adviser, James Walgreen, patiently reviewed the "must-haves" vs optional items to involve us in the repair process to give us the biggest bang for the buck. He was open and up front with all of this and the discounts he could provide us with. We now have essentially a 10-year old Accord which runs like the day we bought it - thank you Herb Chambers, James, and your service team! More

Great experience from receiving recall letter to scheduling appointments to replacing part, the whole process is so smooth and well organized. Friendly service and from receiving recall letter to scheduling appointments to replacing part, the whole process is so smooth and well organized. Friendly service and comfortable waiting area- it’s nothing but great experience. More

GREAT SERVICE This dealership makes sure that their customers are happy with the service that they provide. I have serviced my car at this dealership since I purch This dealership makes sure that their customers are happy with the service that they provide. I have serviced my car at this dealership since I purchased it in 2010. More

Excellent service experience Matt was very helpful and attentive. He found a way to save me a few dollars on the list of services I needed, found me place in the waiting room near Matt was very helpful and attentive. He found a way to save me a few dollars on the list of services I needed, found me place in the waiting room near a plug for my laptop, kept me updated on the status of my vehicle during my wait, and explained the technical results of the multi-point inspection in a way that enabled me to better understand the condition of my vehicle and anticipate the likely timing of future service needs. He was also just very personable to talk with. The overall service list was completed faster than I expected and my vehicle was returned freshly washed -- a nice touch. More

Another excellent service experience! Another great service experience! Abby was a joy to work with and very informative. And my headlight was repaired in less than 30 minutes while I enjo Another great service experience! Abby was a joy to work with and very informative. And my headlight was repaired in less than 30 minutes while I enjoyed a cup of coffee. What more could you ask for! More

Service appointment Emile was friendly. The cost is a little high but I have taken my car here since I purchased in 2005. I would appreciate and extra "bonus" coupon for Emile was friendly. The cost is a little high but I have taken my car here since I purchased in 2005. I would appreciate and extra "bonus" coupon for so many consistent years of servicing. Thanks More

Satisfied owner The 2 gentleman were very courteous and answered all of my questions. The servicing took a lot less time than I had thought it would. And the waiting The 2 gentleman were very courteous and answered all of my questions. The servicing took a lot less time than I had thought it would. And the waiting room was a very pleasant place to wait. More