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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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March 08, 2024

I have always been happy with the sales and service departments at the Westborough Honda Dealership. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Honda Westborough responded

Hi! Thank you for leaving us this five-star review and kind words about our service team and sales team at Herb Chambers Honda of Westborough! We'll see you next time!

March 07, 2024

Excellent service from my advisor Scott, look forward to doing more business with him. He was very polite, and helpful. Always answered my question and showed me a few things about my car I was not aware of More

by Raphaelt1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott- service advisor
Mar 07, 2024 -

Honda Westborough responded

Hi Raphael T! It's great to know that Scott provided excellent service and was able to help you learn more about your car at Herb Chambers Honda of Westborough. We look forward to assisting you again in the future!

March 05, 2024

Very professional sales team. I got a good deal on my car. First experience yesterday with the service team. My service advisor was excellent. She explained everything very well a More

by RJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annmarie Mullaney
Mar 05, 2024 -

Honda Westborough responded

Hi RJE! We're delighted to know that you had a positive experience with our sales and service teams at Herb Chambers Honda of Westborough. We appreciate your feedback and look forward to assisting you in the future!

March 03, 2024

Very professional services, good communications, facilities, clean . . . A a a a a a a a a More

by Ron Fraser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Honda Westborough responded

We're glad you feel this way, Ron! Thank you for trusting Herb Chambers Honda of Westborough with your vehicle!

March 02, 2024

Personnel very professional and friendly. Service was prompt and informative. Thank you. Karolyn J. Perry More

by scrimshaw1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anne Marie and Scott
Mar 04, 2024 -

Honda Westborough responded

Karolyn, we're glad to know our team at Herb Chambers Honda of Westborough provided you with prompt and professional service. Thanks for the positive feedback!

March 02, 2024

Quick turnaround. Performed services as agreed. Check in was efficient and simple. Check out was quick. More

by Mike D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
Mar 04, 2024 -

Honda Westborough responded

Mike, we're glad to know your experience at Herb Chambers Honda of Westborough was efficient and straightforward. Thanks for the positive feedback!

February 28, 2024

James, the service manager at Westborough Honda, Herb Chambers is phenomenal. He took a stress that would’ve cost me and renting a car and gave me a loaner from Honda took care of my entire car that need More

by Mroche9975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, a Westborough, Honda service manager
Feb 29, 2024 -

Honda Westborough responded

We're so glad to know that James and our team at Herb Chambers Honda of Westborough were able to provide you with top-notch service! It's great hearing how we could ease your stress. Thanks for recommending us, we appreciate it!

February 27, 2024

Well organized, waiting for my car is helped by a comfortable waiting room with TV and wifi capabilities. More

by Slamage 985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 27, 2024 -

Honda Westborough responded

We're pleased to hear that you found our facility well-organized and comfortable while waiting for your car. Thank you for choosing us! We'll see you next time. Safe travels!- The Herb Chambers Honda of Westborough Team

February 23, 2024

Willing to work with you on installing OEM or aftermarket parts. Many Honda parts are way overpriced. Also willing to use multiple discounts to help ease the pain of the final bill. More

by Thomasscintolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Feb 23, 2024 -

Honda Westborough responded

Hi Thomas, we're glad to know that our team at Herb Chambers Honda of Westborough was able to assist you with your needs and make the process more affordable. We look forward to serving you again! Safe travels!

February 22, 2024

Excellent experience. Everyone was knowledgeable, efficient and courteous. Impressed by video of my car and work completed by technician. More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sinclair, Ryan Slobodian
Feb 22, 2024 -

Honda Westborough responded

Hi Ellen, we're glad to know you had an excellent experience at Herb Chambers Honda of Westborough. It's great that our team could impress you with their knowledge and efficiency! Safe travels!

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