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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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February 19, 2018

1st servive I needed an oil change, tire rotation and a door handle greased. The timeframe was as promised and the waiting area is comfortable. Abby was informati More

by LJMarl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Feb 19, 2018 -

Honda Westborough responded

Thank you! I'm so happy our service team was able to provide you with a positive and enjoyable experience. If you have any questions or concerns, please do not hesitate to reach out to any of our team. Thank you again! Adam Tremblay, General Manager

February 14, 2018

Oil change and state inspection Great customer service, excellent communication, friendly, efficient. He explain the procedure very details . Called twice about upgrading service and More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Feb 15, 2018 -

Honda Westborough responded

Thank you, Sam! We realize you have several choices when servicing your vehicle and we thank you for choosing Herb Chambers Honda of Westborough. We appreciate your business and look forward to serving you again in the future. Best, Adam Tremblay, General Manager

February 12, 2018

Excelent service Oil change, wheel allignement, Tire Rotation and state inspection. Randy, is very polite and explained everything until I understand and questions we More

by Sunil Polineni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Feb 12, 2018 -

Honda Westborough responded

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Randy provides to our customers and I'll be sure to pass along your kind words. Best, Adam Tremblay, General Manager

February 12, 2018

Broken part replaced A recently purchased 6 month new 2017 Pilot, the cargo cover cracked. Not warranty but 'good will' replaced to make it right. Thank you! Satisfied cus More

by Chuck G
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Feb 12, 2018 -

Honda Westborough responded

Thank you, Chuck, for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Jim. We value your business and hope to see you again soon! Best, Adam Tremblay, General Manager

February 09, 2018

A1service with a smile I like that your service reps keep you informed of what is needed for your car and gives you options like if the oarticular service can wait till next More

by Holmesdeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Feb 12, 2018 -

Honda Westborough responded

Thank you for sharing your service experience with us! Best, Adam Tremblay, General Manager

February 09, 2018

Service was excellent. I always bring my car to Herb Chambers and always get the same great service every time. Even got a coupon for free car wash because o More

by Tucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Feb 12, 2018 -

Honda Westborough responded

Thank you for taking the time to post such great comments about your experience with Matt. Best, Adam Tremblay, General Manager

February 09, 2018

Oil change went smoothly and timely. Service attendant was informative and cordial. Had oil change and tire rotation. Told my emergency calipers needed service. Decided to wait on brak More

by Robert Bridges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Feb 12, 2018 -

Honda Westborough responded

Thank you so much for the great feedback, Robert! Until we have the opportunity to work with you again, take care! Best, Adam Tremblay, General Manager

February 08, 2018

Quick and courteous service I brought my 2017 Honda Ridgeline in for the maintenance minder 6 service which is the rear differential fluid change. It was written up quickly by Ji More

by Guti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Feb 08, 2018 -

Honda Westborough responded

Thank you for the wonderful review! I'm so glad to know Jim was able to provide you with a quick and positive service experience. Please come back to see us again! Best, Adam Tremblay, General Manager

February 05, 2018

Service The service was quick and efficient. The wait area is clean and comfortable. When the work was done everything was explained to me in detail. More

by Marc G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Feb 05, 2018 -

Honda Westborough responded

Thank you, Marc! We value your business and look forward to serving your automotive needs for many more years to come! Best, Adam Tremblay, General Manager

February 04, 2018

Routine service I went in for a routine service, oil change, tire rotation. Service was good. Wait time was as promised. Comfortable waiting area. Only disappointme More

by Jean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Feb 05, 2018 -

Honda Westborough responded

Thank you for your feedback. I'm sorry we weren't able to get the wash done, but please come in at your convenience. We thank you for your recommendation and look forward to serving your automotive needs again in the future. Best, Adam Tremblay, General Manager

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