Honda Westborough - Service Center

excellent customer service fast, efficient,, friendly associates working at dealership. comfortable while waiting, approachable, accessible people, amenities provided while wai fast, efficient,, friendly associates working at dealership. comfortable while waiting, approachable, accessible people, amenities provided while waiting, overall exceptional customer service. talented folks working on vehicles. More

Consistent Service Once again I received from Matt good explanations of what service I would need this time. The work was well done and completed very quickly. Once again I received from Matt good explanations of what service I would need this time. The work was well done and completed very quickly. More

Oil change & state inspection Had an oil change and state inspection and all went well. Was taken on time and Randy was an excellent service person.Always enjoy the coffee, muffins Had an oil change and state inspection and all went well. Was taken on time and Randy was an excellent service person.Always enjoy the coffee, muffins & donuts while I wait. When the car was ready, Randy explained what had been done and the charges on the bill. Always like the car wash & the interior vacuuming! More

Excellent Service Thank you for your hard work. I appreciate the help I got, and my service was performed in the estimated time quoted to me. Abby is very accommodating Thank you for your hard work. I appreciate the help I got, and my service was performed in the estimated time quoted to me. Abby is very accommodating and friendly. More

Fast respond, good service It’s very nice of Ashley to explain everything patiently to me when the brake problem came up during the regular exam in addition to my oil change ser It’s very nice of Ashley to explain everything patiently to me when the brake problem came up during the regular exam in addition to my oil change service. And it didn’t too long to get all the work done as I expected it would be. So in general good experience. More

Great service I HAVE BEEN TAKING MY 2014 HONDA ACCORD TO THIS SERVICE DEPT. SINCE NEW AND I HAVE ALWAYS BEEN EXTREMELY SATISFIED WITH THE SERVICE. VERY COURTEOUS AN I HAVE BEEN TAKING MY 2014 HONDA ACCORD TO THIS SERVICE DEPT. SINCE NEW AND I HAVE ALWAYS BEEN EXTREMELY SATISFIED WITH THE SERVICE. VERY COURTEOUS AND INFORMATIVE SERVICE REPS. More

Fine service and very prompt! Second service visit and feel comfortable from beginning to end.The only issue which needs to be addressed would be the ladies room toilet which does Second service visit and feel comfortable from beginning to end.The only issue which needs to be addressed would be the ladies room toilet which does not work appropriately. More

Convenience Jim made a point to get my issues hadnled immediately, and made me aware of when my service was done so that I could be ready for the shuttle to pick Jim made a point to get my issues hadnled immediately, and made me aware of when my service was done so that I could be ready for the shuttle to pick me up. More

A1 service Matt was friendly. He kept me updated on my car throughout the service. It was also a smooth drop off process with him, took just a few minutes. Matt was friendly. He kept me updated on my car throughout the service. It was also a smooth drop off process with him, took just a few minutes. More

Excellent Service My advisor Matt was very helpful and a pleasure to work with. He was very professional and offered great customer service. The shuttle is also a grea My advisor Matt was very helpful and a pleasure to work with. He was very professional and offered great customer service. The shuttle is also a great service, and Jeff dropped me off and picked me up from work promptly. More