Honda Westborough - Service Center

No shuttle service even with prior commitments I booked an appointment for car service with prior commitment for drop off back home. But when I checked in they straight away informed me there is no I booked an appointment for car service with prior commitment for drop off back home. But when I checked in they straight away informed me there is no shuttle service without any hesitation. All they could say sorry and nothing they could do. Worst experience every time. More

Recent service I had a wonderful experience at Herb Chambers Honda in Westboro. They were very professional and helpful. Will definitely be back for my next service. I had a wonderful experience at Herb Chambers Honda in Westboro. They were very professional and helpful. Will definitely be back for my next service. More

Great Customer Service Jody, in service was very attentive to my needs. He communicated everything and my wait time was exactly what was quoted. Thank you for a great serv Jody, in service was very attentive to my needs. He communicated everything and my wait time was exactly what was quoted. Thank you for a great service visit! More

Great service, but I waited while I my car was repaired. No issues with the repair service or any of the staff. My problem is that during my 3 1/2 wait I tried to work. I waited while I my car was repaired. No issues with the repair service or any of the staff. My problem is that during my 3 1/2 wait I tried to work. Chairs and table fine, wifi fine, coffee and donuts fine. But what possible reason could the dealership have for blasting SirusXM 1980's pop songs at the volume usually reserved for a noisy bar? This is the not the first time I've been annoyed by this, just the first time I've commented. I realize that they can't split apart the showroom and service area, but how does blasting loud music help the dealership sell product or generate loyalty? If you must have music playing (like every store does) then at least lower the volume so that I can talk on the phone without the other parties asking where the heck I am! More

2017 civic, service b Routine maintenance visit. No problems with the car, no problems with the service. Explained what was being done, did it, and then reviewed what had Routine maintenance visit. No problems with the car, no problems with the service. Explained what was being done, did it, and then reviewed what had been done and what was found. Friendly, prompt, professional, no complaints. More

Great service experience. Abby was great. She explained the services my car needed upfront along with associated costs. She even removed a few things upon my reque experience. Abby was great. She explained the services my car needed upfront along with associated costs. She even removed a few things upon my request, that I can complete on my own. More

great experience The car was done promptly, as promised and the specialist researched my extended warranties for me. Easy to access the wi-fi and work from the showro The car was done promptly, as promised and the specialist researched my extended warranties for me. Easy to access the wi-fi and work from the showroom area. Thanks! More

Oil change Jody Smith was extremely helpful and service was done on a timely fashion. Very knowledgeable on service requirements. Was happy with discount receive Jody Smith was extremely helpful and service was done on a timely fashion. Very knowledgeable on service requirements. Was happy with discount received in the mail. More

Service Department We recently leased an Accord from David Yang, and brought it in for our 1st service experience. Jody was our service contact and he was fantastic! He We recently leased an Accord from David Yang, and brought it in for our 1st service experience. Jody was our service contact and he was fantastic! He was quick to help us, listened to our requests, and brought our car to us when it was complete. Looking forward to further appointments with Jody! Thank you! More

Convenient and fast The specialist did not push you to do something less urgent. Easy to talk to and schedule an appointment. waiting room is nice and has place to work. The specialist did not push you to do something less urgent. Easy to talk to and schedule an appointment. waiting room is nice and has place to work. More