Honda Westborough

We had a great experience with Matthew Dency and Herb Chambers buying our 2011 Honda Pilot. We started working with another dealership and when we went to purchase the vehicle they told us they didn't ha Chambers buying our 2011 Honda Pilot. We started working with another dealership and when we went to purchase the vehicle they told us they didn't have what we wanted and tried to sell us another car at a higher price. Our expereince with Matthew and Herb Chambers was the complete opoosite. We actully got the car we wanted at a fair price without any hassles or pressured sales tactics. It was actually enjoyable and we have already recommended Matthew and Herb Chambers to 2 of our friends. Thanks Herb Chmbers! More

Excellent dealership. Started with a great quote for an online inquiry. This reduced a lot of hassle and when I went to the dealership they also gave me a good price on my trade-in. The whole car buying ex online inquiry. This reduced a lot of hassle and when I went to the dealership they also gave me a good price on my trade-in. The whole car buying experience was unique and will always recommend this dealership to my friends and relatives. The sales person was very courteous and friendly. More

I Just want to start with saying Andrew is the best! He helped me find a great car! I came into dealership on 04/08/10 knowing I wanted to leave with one that day. Andrew was very patient with me with find helped me find a great car! I came into dealership on 04/08/10 knowing I wanted to leave with one that day. Andrew was very patient with me with finding the perfect car for me. I test drove a 2010 Honda Fit and fell in love. He knew I din't want my monthly payemnts to be outrageous and worked with me to get them down as low as possible. He was very knowledgeable with the car showing me all the different features the car had. Now that I've had the car for 4 days I like even more than the first day! I will definatly pass on the word to friends and family about my experience at your dealership and to the service i got with Andrew! Thanks again! -Kaelyn More

The first time my fiancee and I went to Herb Chambers Honda of Westborough was to purchase a 2010 Honda Fit Sport. We first met with Tom VanFechtmann the general manger. What a great guy! Tom made us fee Honda of Westborough was to purchase a 2010 Honda Fit Sport. We first met with Tom VanFechtmann the general manger. What a great guy! Tom made us feel very comfortable. Tom introduced us to Jim Sweeney. Jim is very down to earth, friendly, and professional. He spent about the entire day with my fiancee and I to pick out the exact car she wanted and answered every question we fired at him. Jim made our first car buying experience very fun and memorable. About 5 months after purchasing my fiancee's Honda Fit Sport we went back to Herb Chambers Honda because my car was on its way out. Jim was more than happy to help us out again. He spent the entire day with us figuring out what car would be the best solution for us and worked with what we could afford. I cannot say enough about Tom and Jim. My fiancee and I have purchased two brand new cars (2010 Honda Accord & 2010 Honda Fit Sport) from the Herb Chambers Honda of Westborough in the span of 5 months. We couldn't be happier. Everyone at the dealership are very friendly. I highly recommend this dealership. Make sure to ask for Jim Sweeney! =) More

Overall a good experience. I bought a 2009 Honda Civic Hybrid which was listed in their inventory. It took a couple of tries for them to actually get the car on-site, and then several more to coordinate Hybrid which was listed in their inventory. It took a couple of tries for them to actually get the car on-site, and then several more to coordinate the title. They actually let me buy the car before they had the title in-hand, which was unnerving as I was at the 7 day insurance and inspection limit before all the issues got resolved. Rich Merlino is a credit to Herb Chambers, he's relatively new but a straight shooter, didn't try the usual things I've heard "what are you looking to spend" and leaning on the extra protection coating crap or any of that type of stuff. Didn't come off as fake and let me take the car out for the test drive where I wanted to go, and not their standard course. He also didn't try and deter me from the car I knew I wanted. He helped me calm down when I had issues later with the financing department. Tommy Ao in the financing group is a fast talking, high pressure guy who almost made me regret buying the car at all. After I got him to walk back the stuff he was going through so fast, he wore me down and convinced to not go to my credit union for the lower rate he was offering (but only with the extended warranty attached of course). If you can get alternate financing up front and your bank/credit union is not over 3 hours away like mine was, I would take that option because even though I think I got an okay deal, that whole process just left me feeling used and abused. Fortunately the few hours I was with Rich more than made up for the financing experience, so I would recommend Herb Chambers to you if you have experience dealing with high pressure situations or are a better arguer than I am. The service department is nice enough and offers free (but slow) wifi access; it was very busy when I was in to have my inspection done. They got me in and out when they said they would, but by the time I got there (noonish) all the snacks were gone. No kids were in the play area but it looked nice. I'd certainly be in favor of more donut/snack runs and a better beverage selection (sodas or flavored water instead of just coffee and expressos) for the folks sitting in the service waiting area, but it was certainly better than other places I've visited. Bernardi Honda in Framingham still has the best waiting area I've ever been to, HC should probably try and emulate that one if possible with the mini desks for telecommuters, etc. More

Andrew was an excellent sales person and helped me through the process. I had not purchased a new vehicle in several years, so he was very helpful in walking me through the process and showing me the through the process. I had not purchased a new vehicle in several years, so he was very helpful in walking me through the process and showing me the new features of my accord. He returned several of my phone calls promptly and with good information. More

I visited Herb Chambers in Westboro to see a new V6 accord coupe and Rick was the salesman that greeted me. Right from the start he was such a knowledgeable and professional salesman; he gave me all th accord coupe and Rick was the salesman that greeted me. Right from the start he was such a knowledgeable and professional salesman; he gave me all the info I needed, let me test drive the right car (the one I ended up buying!) and helped negotiate the best deal for me! I am thrilled with my car and the experience I had with Rick, and recommend him to anyone looking for a Honda! More

I found Herb Chambers Honda in Westboro made buying a used car a great experience for me. My sales person Matt Hermanson was of great help in finding me the car I wanted that was also in my price range. used car a great experience for me. My sales person Matt Hermanson was of great help in finding me the car I wanted that was also in my price range. Herb Chambers was very helpful in answering any questions I had since this was my first time financing a car from a dealership. The entire experience with Herb Chamber and my sales person was very relaxed and pleasant. More

I chose to purchase a Honda Ridgeline, due to past I chose to purchase a Honda Ridgeline, due to past experience and the reliability of the brand. The next step was to find a dealership that would I chose to purchase a Honda Ridgeline, due to past experience and the reliability of the brand. The next step was to find a dealership that would have the ability to offer adequate pre-owned inventory to select from. The Herb Chambers group satisfied all the needs I had, by allowing access to multiple vehicles in inventory and providing me with the vehicle of my choice at a great price. Matt Hermanson was very professional as my sales rep and made the experience very pleasant and was always very courteous - even though I frighten him on the test-drives. More

Just recently purchased my new civic from Rick Rignanese. Had a great experience pricing on the car was more then fair and Rick took care of everything for me. Overall easiest car buying experience I have ha Had a great experience pricing on the car was more then fair and Rick took care of everything for me. Overall easiest car buying experience I have had in a long time. I would definately return in the future. More