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Honda Westborough
Westborough, MA
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,994 reviews
October 28, 2013
Had a great experience at this dealership. Leased my first Civic here and went back for my second. Rich was an awesome salesperson. He was thorough in his explanations and made me feel great about my pu first Civic here and went back for my second. Rich was an awesome salesperson. He was thorough in his explanations and made me feel great about my purchase. Everyone seemed to be very easygoing and I would definitely go back for all my car purchases. More
by tnguyen30
Employees Worked With
Ricardo Deoliveira, Rich Merlino
October 28, 2013
Tom is amazing. He was great working with my wife and me as we purchased a CRV in March 2012. Seven months later, Super Storm Sandy hit and my wife's sister's van was a total loss. She (the sister) knew s as we purchased a CRV in March 2012. Seven months later, Super Storm Sandy hit and my wife's sister's van was a total loss. She (the sister) knew she wanted a CRV, but there weren't any on Long Island. Tom drove the CRV all the way to LI and delivered it to their driveway. He then went with my in-laws to the department of motor vehicles and sat with them for hours as the DMV processed the paperwork for a vehicle purchased out of state. Unbelievable service. More
by johnechickering
October 28, 2013
Francis was easy to work with and we were able to purchase an new Civic at very reasonable price compared to the other dealers we visited and we had purchased multiple cars at the other dealers. purchase an new Civic at very reasonable price compared to the other dealers we visited and we had purchased multiple cars at the other dealers. More
by plourdep
October 27, 2013
My husband and I came to purchase a new Honda and were extremely fortunate to have Anthony Kent as our salesperson. He was extremely helpful and willing to go the extra mile to make the process a great e extremely fortunate to have Anthony Kent as our salesperson. He was extremely helpful and willing to go the extra mile to make the process a great experience. We were very pleased. We purchased our car on the last day of the month, an extremely busy time for the dealership, and when we picked up our car it didn't have LoJack installed as promised. Anthony called to apologize, and came to our home and left his car and took our car back to the dealership to have it installed. He didn't have to do that, but went out of his way to help us out. I would highly recommend Anthony for his friendly helpful attitude, going the extra mile to make sure we got what we needed, and reaching out and keeping in touch when a problem arose. We truly enjoyed working with Anthony and would highly recommend him to others. Susan Nichols More
by ssnichols1
October 27, 2013
Tom Kelly did an excellent job helping us to select our new Honda Pilot. If you are in the market for a new car, I highly recommend Tom Kelly and Herb Chambers of Westborough new Honda Pilot. If you are in the market for a new car, I highly recommend Tom Kelly and Herb Chambers of Westborough More
by vfortin
October 27, 2013
Great experience every time I go for service. I get personal attention right away (Thanks, Tony!) and a comfortable place to wait. The price is reasonable and I know my car is safe on the road. personal attention right away (Thanks, Tony!) and a comfortable place to wait. The price is reasonable and I know my car is safe on the road. More
by mcnitt712
October 27, 2013
As a costumer I had an excellent overall experience.. Francis was very personable and with his great costumer service skills he was able to answer all of my questions and directed me in the right directi Francis was very personable and with his great costumer service skills he was able to answer all of my questions and directed me in the right direction when purchasing the right car for me. More
by Pdiaz85
Employees Worked With
Francis sebelon
October 27, 2013
Have dealt with Rich Merlino several times and he has been by far the most helpful and friendly dealer I've worked with in any car purchase or lease. been by far the most helpful and friendly dealer I've worked with in any car purchase or lease. More
by egizij
Employees Worked With
Rich Merlino
October 27, 2013
Tony was very friendly and work on my car was serviced on time and correctly. He sent me reminders and arranged for pick up. Always great experience at this dealership. time and correctly. He sent me reminders and arranged for pick up. Always great experience at this dealership. More
by dilip7772002
