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Honda Westborough

Westborough, MA

4.9
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,994 reviews

October 29, 2013

Tony went out of his way to be helpful. He offered me a complimentary shuttle ride home because my car was going to take so long to be fixed. When I returned, he was very good about keeping me up-to-date More

by oliver97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 29, 2013 -

Honda Westborough responded

Thank you, Oliver, for taking the time to share your great feedback. We're fortunate to have Tony on our team, as he continuously strives to provide his guests with excellent customer service. Please don’t hesitate to contact us or stop by with any questions you may have going forward. We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 29, 2013

Tony Ngo is great! He goes above and beyond to provide the best service possible. He's very knowledgable, friendly and courteous. It is always a pleasure to work with him. Keep up the outstanding work yo More

by Deniguel5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 29, 2013 -

Honda Westborough responded

Thank you for sharing your recent experience with Tony here at Herb Chambers Honda of Westborough. I'm so glad to know that you found Tony to be friendly, courteous and knowledgeable. Those are truly wonderful characteristics to have and we are fortunate to have Tony on our team. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 28, 2013

Pleasant experience. Prompt replies and generally knowledgeable about the cars. However they promised all season tires but did not deliver for a couple of month. I had to personally call several time More

by DYkudo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 29, 2013 -

Honda Westborough responded

Thank you for taking the time to provide feedback. I apologize for the miscommunication and inconvenience regarding your tires. We work very hard to ensure that each of our guests is 100% satisfied with the Herb Chambers Honda of Westborough experience and I apologize that we fell short. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 28, 2013

Tony was outstanding regarding getting us in, keeping us informed and making sure we understood everything that was done to our vehicle. His communication with the customer (us) was excellent. Whenever we More

by Chris770
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 29, 2013 -

Honda Westborough responded

Chris, It is great to know that Tony was able to provide you with an informative and excellent service experience. Here at Herb Chambers Honda of Westborough, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your service appointment and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 28, 2013

very friendly service and the sales person was very knowable of the car we were looking at. He also did not pressure us in a sales he new a great deal about the Honda cars and all of there special it More

by runpdq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 29, 2013 -

Honda Westborough responded

Thank you so much for this great review. I am so glad that Francis was able to answer all of your questions and that everything came with such ease. All of us here at Herb Chambers Honda of Westborough try our best to make sure our guests leave feeling satisfied with their purchase and truly enjoy their experience. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 28, 2013

Tony is highly personable, friendly, and genuine. It was a pleasure to work with him. I feel that my car is in good "hands" when I visit Herb Chambers for any type of service to my honda. I am glad that I More

by gioia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 29, 2013 -

Honda Westborough responded

Thank you for taking the time to recognize Tony here at Herb Chambers Honda of Westborough! We’re so fortunate to have an excellent service team who truly represent the qualities The Herb Chambers Companies find most important when assisting our guests. Our Service Advisors are equipped with the knowledge of the cars and always strive to give their customers the very best of everything. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 28, 2013

I found my experience to be great here. When coming in for the first appointment as well as the ones that followed. There wasn't too long of a wait time inbetween .Everyone was very nice and accomodating More

by ShaniM13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 29, 2013 -

Honda Westborough responded

Thank you, Shani, for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! We work very hard to ensure that each of our guests is 100% satisfied with the Herb Chambers Honda of Westborough experience. I’m so pleased to hear that Francis proudly represented our dealership and provided you with such great service. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 28, 2013

Francis was very pleasant to work with. He was prompt in getting back to us with questions we had. He delivered our new car to us with a smile and took the time to show us how things worked. :) More

by clarksmendon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 29, 2013 -

Honda Westborough responded

It is great to know that Francis was able to provide you with a prompt and pleasant experience. Here at Herb Chambers Honda of Westborough, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 28, 2013

Jimmy is always friendly and knowledgeable when I bring my car in for service. My car gets serviced quickly and efficiently, and he always goes over what was done and makes sure that I am happy with every More

by RachaelC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy White
Oct 29, 2013 -

Honda Westborough responded

Thank you, Rachael, for taking the time to share your experience with Jimmy and our Service Department here at Herb Chambers Honda of Westborough. We value our guests feedback and work very hard to treat our guests and their vehicles with the utmost care. We truly value your business and look forward to the opportunity to serve your automotive needs in the future! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 28, 2013

Tony greeted us as soon as we got in the service lane. He was very nice, got right to the problem and had it fixed quickly More

by fzho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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