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Honda Westborough

Westborough, MA

4.9
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,994 reviews

February 18, 2016

Mislead and disrespected I was told the accord lx had Sirius XM radio. This and Bluetooth for my phone were the only two features I asked about and the salesman assured me th More

by Jdufault12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Kelley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Deoliveira
February 06, 2016

Friendly, Professional Service Decided it was time to look for a new car. Having been a Honda family for a number of years now it was natural to head towards that brand again. Certa More

by Edna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzie Duclos, Adam Tremblay, Tia Testa
Feb 08, 2016 -

Honda Westborough responded

Thank you, Edna, so much for taking the time to write this review. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Tom Van Fechtmann, General Manager

January 31, 2016

Great Eperience I just bought a new car and my experience was fantastic. From the moment I walked in, I felt welcomed, comfortable. No pressure was put on me. Tyle More

by Kirsi M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Hopkins , Ricardo Deoliveira, Jennifer Hendriks, Lindsey Mastromattero
Feb 01, 2016 -

Honda Westborough responded

Thank you, Kirsi, for taking the time to share this wonderful feedback! I'm so happy to know that you enjoyed your recent experience with our team. We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Best, Tom Van Fechtmann, General Manager

January 23, 2016

Fixed Problem engine check light ON Hi I had a problem with my 2004 civic , exhaust senor and a relay , the problem was taking care of and fixed , and didn't take long . I was back on More

by cprh1a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael LaBair & James Montague, James Montague
Jan 25, 2016 -

Honda Westborough responded

Thank you for your business and for taking the time to let us know about your experience with our service department. We look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann, General Manager

January 23, 2016

Amazing I had previously applied to Toyota before coming to Honda. I had a friend working at the dealership and thought everything would work out. I was prolo More

by Tcfreda07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzie Duclos
Jan 25, 2016 -

Honda Westborough responded

Thank you! We greatly appreciate your recommendation and look forward to serving your automotive needs for many more years to come. Best, Tom Van Fechtmann, General Manager

January 22, 2016

A Great Experience I had the pleasure of working Sean Schurman to purchase the perfect car for me. He was very pleasant and patient while addressing all my questions. More

by J Ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Schurman
Jan 22, 2016 -

Honda Westborough responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Sean was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Tom Van Fechtmann, General Manager

January 07, 2016

Great! This was my first time leasing a car and they made the experience simple and non stressful. I was able to lease a car in my price range and one that w More

by Lindsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2016 -

Honda Westborough responded

Thank you, Lindsey! I'm so happy to read that your car-buying experience with David was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like David did just that. We appreciate your business and look forward to seeing you again. Happy New Year! Tom Van Fechtmann, General Manager

January 07, 2016

Great Customer Service! My experience with Herb Chambers of Westborough was phenomenal, thanks to David Yang. He made the process of purchasing my first car very easy and str More

by Bri G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ricardo Deoliveira
Jan 07, 2016 -

Honda Westborough responded

Thank you for taking the time to share your experience with David and Ricardo. We strive to provide our guests with the best customer experience and I’m thrilled we were able to provide you with exactly that. We appreciate your recommendation and thank you for choosing Herb Chambers Honda of Westborough for your automotive needs. Sincerely, Tom Van Fechtmann, General Manager

January 06, 2016

AMAZING!!!! I had the pleasure of being helped in purchasing a car by Matt Strong, he was very professional and answered any questions that I had at the time. He More

by LisaMc9971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Strong-sales
Jan 07, 2016 -

Honda Westborough responded

Thank you, Lisa! We appreciate your recommendation and thank you for choosing Herb Chambers Honda of Westborough for your automotive needs. Sincerely, Tom Van Fechtmann, General Manager

January 04, 2016

Exceptional My experience with Herb Chambers of Westboro was exceptional, thanks to David Yang. He was very professional and respectful. His attention to detail More

by Temi_Tope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 04, 2016 -

Honda Westborough responded

Thank you, Tope, for taking the time to share your experience with David. I’m thrilled to hear how happy you are. We value our guests’ feedback and I know Dan will appreciate your encouraging words. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Happy New Year! Tom Van Fechtmann, General Manager

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