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Honda Westborough

Westborough, MA

4.9
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,994 reviews

March 20, 2016

Excellent experience Bought a car from Yury Menaker in Westborough. Great experience. He was helpful, knowledgeable and made it a painless process. I am very happy with More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yury Menaker
Mar 21, 2016 -

Honda Westborough responded

Thank you, Sandy, so much for your kind words and we truly appreciate the opportunity to earn your business! Yury is such an asset to our sales team and I'm so glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, and friendly personality make him an irreplaceable member of our team. Thank you for your business and we hope to have the opportunity to work with you again! Best, Tom Van Fechtman, General Manager

March 16, 2016

Need radio code I know my situation was not earth shaking but this morning I went to your Westborough branch because I needed a code to get my radio and clock working More

by SueCoo 3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John...person who takes your car in.
Mar 17, 2016 -

Honda Westborough responded

Thank you, Sue, so much for your feedback on your recent experience with John. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Thank you again for your comments and your business! Best, Tom Van Fechtmann, General Manager

March 15, 2016

great job Ryan Condon has been very helpful with choosing the vehicle for my needs. He has fully gone over the vehicle and features. He moved the business part More

by maxine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Condon
Mar 15, 2016 -

Honda Westborough responded

Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with Ryan, he's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Tom Van Fechtmann, General Manager

March 13, 2016

Exceptional car buying experience Last week I purchsed my 2014 Honda Pilot at Herb Chambers in Westborough & it could not have been a more pleasant experience from beginning to end. ( More

by Cindy K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Tremblay, Thomas Toth
Mar 14, 2016 -

Honda Westborough responded

Thank you, Cindy, for taking the time to share your experience with Adam, Kyle, Mark and Tom here at Herb Chambers Honda of Westborough! I’m thrilled to hear how happy you are. We value our guests’ feedback and I know they will appreciate your encouraging words. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann, General Manager

March 08, 2016

Very professional made purchase fast and painless I like most do not enjoy car dealerships. Fortunately my visit to herb chambers honda was excellent. They were honest, professional and most important More

by Sfinn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Hendriks, Sean Schurman
Mar 08, 2016 -

Honda Westborough responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Jennifer, Sean and Toan were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Tom Van Fechtmann, General Manager

March 07, 2016

Fantastic Experience I walked in needing a vehicle, but unsure of what I wanted. They listened to my needs, showed me a few different body styles and when I narrowed it do More

by Amandag42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Sweeney
Mar 07, 2016 -

Honda Westborough responded

Thank you, Amanda! Knowing that David, Toan and James took such great care of you from start to finish is the kind of feedback we like to hear! I'm so glad you are happy with your new Honda and your experience here at Herb Chambers. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Tom Van Fechtmann, General Manager

March 03, 2016

Johny Tang Johny was very helpful salesman. After purchasing my new car, he called several times to check that everything was fine. He helped me set up the new More

by pleasant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew Strong, Johny Tang
Mar 04, 2016 -

Honda Westborough responded

Thank you, Mary, for taking time to write this review. I'm so happy to read that your car buying experience with Johny was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Tom Van Fechtmann, General Manager

February 25, 2016

Exceptional Service I worked with Matt Strong on my very wonderful car buying experience in December 2015, I loved it so much that I took my boyfriend to him in February More

by Gemelee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Strong, Camille, Ricardo Deoliveira
Feb 25, 2016 -

Honda Westborough responded

Thank you for taking the time to share your experience with us. We're thrilled that you and your boyfriend enjoyed working with Matt, Camille, Ricardo and Toan. They are such assets to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Tom Van Fechtmann, General Manager

February 23, 2016

Great experience Matt strong was great to deal with his product knowledge his personality was very laid back I enjoyed working with matt and i will look him up next ti More

by wayne72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Strong
Feb 23, 2016 -

Honda Westborough responded

Thank you, Wayne, for taking the time to tell us about your experience. Hearing that Matt took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Tom Van Fechtmann, General Manager

February 21, 2016

Car purchased was sold twice. I was not going to write a review but thought this was worth sharing. I brought my Niece in to buy a used Honda CRV. She purchased and gave a deposit More

by Seipold, Dave & Maria
Recommend Dealer
No
Employees Worked With
Toan Lam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Merlino
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