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Honda Westborough

Westborough, MA

4.9
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,994 reviews

June 20, 2016

Made it right This is my 5th Honda purchase in a row and it started out rocky. That's how it goes sometimes but what we all hope for is a resolution and someone tha More

by Bcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Phillipo
June 13, 2016

best new car buy experience ever Brian Pena was my first point of contact and an excellent representative for Chambers Honda. He was friendly, informative , knowledgeable, and profes More

by mikeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pena, Ricardo Deoliveira
Jun 14, 2016 -

Honda Westborough responded

Thank you, Mike, for taking the time to share your experience. I'm so happy to hear that you enjoyed working with Ricardo and Brian. They are truly wonderful assets to our team. Enjoy your new Honda, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Best, Tom Van Fechtmann, General Manager

June 06, 2016

New Honda CRV Brian Pena and Ricardo were amazing !!!🤗🤗 Brian took the time to meet with me numerous times test drive vehicles and went over as man More

by Alenahan2487
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Pina , Ricardo Deoliveira
Jun 07, 2016 -

Honda Westborough responded

Thank you! It is a pleasure to read about you and your daughters experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Brian and Ricardo were able to provide you both with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Tom Van Fechtmann, General Manager

June 03, 2016

Matt Strong was terrific! We recently bought a Honda Fit from Herb Chambers of Westboro. Matt Strong was the salesman and he was fantastic every step of the way! He clearly l More

by LarryC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Strong
Jun 03, 2016 -

Honda Westborough responded

Thank you, Larry, for taking the time to write this review! We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of Matt and Toan's dedication to go the extra mile to please our guests. We greatly appreciate your fantastic recommendation and look forward to serving your automotive needs for many more years to come! Best, Tom Van Fechtmann, General Manager

May 21, 2016

Great customer service I recently purchased a used BMW from the Westborough Honda dealership. Toan Lam was the finance manager I dealt with and was very helpful and professi More

by BMWLOVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toan Lam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There were several other people who assisted me (including the used car manager) whose names I do not remember., Matthew Strong
May 23, 2016 -

Honda Westborough responded

Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Toan and Matt are such assets to our team and I'm so glad you had the opportunity to work with them. I will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! Best, Tom Van Fechtmann, General Manager

May 12, 2016

AWESOME SERVICE Just bought my 4th car from David Yang, Awesome Service , Great doing business with!! 5 Stars service for sure! Will buy another in the future. A More

by APE9256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2016 -

Honda Westborough responded

Thank you, April, for taking the time to share your experience with David. On behalf of our entire team here in Hingham, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann, General Manager

March 30, 2016

2015 Honda Pilot repair I brought my vehicle in to Mike Labair. After addressing my concern of a possible transmission leak, he had my vehicle diagnosed and repaired when pro More

by Tgug291922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Labair
Mar 31, 2016 -

Honda Westborough responded

Thank you for taking the time to write this review! Michael is a wonderful asset to our team and I know he will be pleased to hear about your positive experience. If you have any questions about your vehicle, please don't hesitate to reach out. Best, Tom Van Fechtmann, General Manager

March 29, 2016

Happy customer !!!!!!! Our sales rep Matt Strong was extremily helpful and pleasent to work with. He made car buying easy. We had tons of qwestions and he patiently answerd More

by EnidLazarin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Strong
Mar 29, 2016 -

Honda Westborough responded

Thank you for providing us with this great feedback! Matt is wholly devoted to the success of our guests’ experiences and we are so proud to have him on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Best, Tom Van Fechtmann, General Manager

March 23, 2016

Rich Merlino is the most helpful experienced sales person! Rich Merlino takes the time to find out what you want and then finds you the best deal. Rich is a very thorough, knowledgeable person. He doesn't need More

by Michele K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Merlino
Mar 23, 2016 -

Honda Westborough responded

Thank you, Michele, for sharing your story! We really appreciate your business, as well as, your feedback on working with Rich. He is a valuable member of our team. We trust you are enjoying your new Honda and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Tom Van Fechtmann, General Manager

March 23, 2016

New CRV Lease I have never written a view of any kind before. I am doing so because this experience was exceptional. A new car is a big deal. My husband and I are More

by NCY J
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Schurman
Mar 23, 2016 -

Honda Westborough responded

Thank you! I really appreciate your feedback on working with Sean. We trust you are enjoying your new vehicle and we look forward to the opportunity to serve your automotive needs for many more years to come! Thank you for sharing your story. Best, Tom Van Fechtmann, General Manager

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