
Honda Westborough
Westborough, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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David Rocks! This was my first experience buying a used car from a dealership. I was a bit skeptical going in, knowing the reputation car salesmen can have. Davi This was my first experience buying a used car from a dealership. I was a bit skeptical going in, knowing the reputation car salesmen can have. David was amazing! He did everything he could to make sure I was comfortable and pleased. There were a couple issues with the car I was buying- he and Sales Manager Charlie, worked together to make sure everything was worked out correctly and efficiently. I would recommend David to anyone I know looking to buy a Honda. Also, a big thanks to Ricardo who helped answer all my financing questions. He is both professional and friendly- I enjoyed working with him. All in all I drove away a happy customer! More
Professional and Informative I decided this morning that I wanted to trade in my 2010 Honda CR-V for a new car. On entering the dealership and greeted by the receptionist, I was I decided this morning that I wanted to trade in my 2010 Honda CR-V for a new car. On entering the dealership and greeted by the receptionist, I was introduced to Tyler Hopkins. After talking and asking my desires on a new car, Tyler found the exact vehicle that would meet my needs. We went for a test drive and Tyler filled me in on all the updates to the CR-V since my last purchase. We then started to fill out all the necessary paperwork and Tyler took the time to explain everything in this process. I had to wait only a few moments before Toan Lam introduced himself and off we went to finalize all the financial aspects of my purchase. He, too, was very informative, explaining things as we went along. Before I knew it, all the paperwork was complete and Tyler brought me out to my new car. He explained everything in detail and asked if I had any additional questions. I then had the pleasure of meeting the General Sales Manager, Robert Phillipo, who wanted to make sure my experience met all my expectations. I assure him that it was a pleasure working with Tyler and Toan and that I would gladly refer all my friends to this dealership for their future purchases. Thank you for a wonderful day. More
Easy Process, Great Service On my second trip to Herb Chambers Honda of Westborough I was fortunate to be greeted by Eric. Eric was an absolute pleasure to work with. He put my c On my second trip to Herb Chambers Honda of Westborough I was fortunate to be greeted by Eric. Eric was an absolute pleasure to work with. He put my completely at ease and for the first time in my car shopping process I actually had fun and felt happy shopping for a car! Eric was professional, knowledgeable, and helpful. He chatted with my Dad and I while we waited for the financing process to begin and made sure we were happy, comfortable, and having a good time. He was great about keeping in touch with me throughout the purchasing process and when I went to pick the car up he even helped me to set up the technology! I can't say enough nice things about this dealership and Eric! More
Prompt response to issues with salesperson We had received unsolicited mail from one of their salesperson. After posting a complaint, the GM promptly contacted us and ensure us that we would n We had received unsolicited mail from one of their salesperson. After posting a complaint, the GM promptly contacted us and ensure us that we would no longer received these postcards. More
Best Service Ever Greg was very detailed oriented, and made sure that I was taken care of in a professional, courteous, and well intentioned manner. He knew the cars ve Greg was very detailed oriented, and made sure that I was taken care of in a professional, courteous, and well intentioned manner. He knew the cars very well, and even went as far as working with his colleagues to ensure that I was receiving a fair deal. I've bought tons of cars in the past, at other dealers, but Greg made me feel as if I was a guest and not a customer. I hate going to dealerships where the salesman used all these xxxxxxxx strategies which are obvious and desperate, but Greg did an awesome job at keeping it real, while still making sure that the deal was fair and right. Wonderful job to the entire team at Herbs. More
Disheartened I do not recommend this dealer! When I bought a Ford Escape from them at the end of December 2015 I had to wait a week for them to get the title. I do not recommend this dealer! When I bought a Ford Escape from them at the end of December 2015 I had to wait a week for them to get the title. Then I had to wait another week for the car starter they forgot to put in. That appointment to put in the starter took 6 hours!! Then the car was bucking every time I tried to accelerate quickly so I brought it in for service and they said they "couldn't find anything wrong." The worst part was the lie that I could return the car for something else on the lot within 30 days. What they don't tell you is that they will replace it for a base model for the depreciation amount! Not an even exchange. Of course it took 8 months and involving the attorney general to get to the truth! So, the truth is that I would not recommend Herb Chambers to anyone! Don't let them take you for a ride like they did me! More
First time purchase at Herb Chambers I bought a Honda CRV recently at Herb Chambers Honda Westboro. My experience was most excellent. In fact I had heard very good things about Herb Cham I bought a Honda CRV recently at Herb Chambers Honda Westboro. My experience was most excellent. In fact I had heard very good things about Herb Chambers dealerships over the years but this vehicle I purchased on June 30th was my first !! I have to say Brian Pena and Adam (Finance Mgr) were awesome and I can't say enough about how enjoyable my overall experience at your HC Honda location has been. It truly was a pleasant experience which most people don't usually equate with an automobile purchase. I highly recommend to my friends and family to visit ANY Herb Chambers dealership when looking for their next vehicle!! Keep up the great service and value and your reputation will endure. Gary L. More
Excellent Dealership! I recently purchased a vehicle from Herb Chambers Honda of Westborough and I couldn't be more satisfied with the customer service, professionalism and I recently purchased a vehicle from Herb Chambers Honda of Westborough and I couldn't be more satisfied with the customer service, professionalism and overall trouble-free process. They went above and beyond to ensure I was completely taken care of and walked away feeling comfortable with such a large purchase. I highly recommend my sales associate, Tyler Hopkins. He was welcoming, knowledgeable and got me into the exact car I wanted for the right price. Rob Phillipo was also instrumental to deal and was there to support discussions between Tyler and I. Rob did everything he could to get me to a comfortable price point, without jeopardizing my needs in a car. Overall, great experience! More
David Yang - Very Business Like and To the Point We were greeted by David, who let us tell him what we were looking for, then he took over and gave us nothing but professional service. Very patient We were greeted by David, who let us tell him what we were looking for, then he took over and gave us nothing but professional service. Very patient and even mannered when he addressed us or answered our questions as well as being thorough with all and every part of the process from start to finish. More
Sales guy This is the easiest guy to work with buying a car every time there's a problem he solves it He. try to get you what you want explains everything This is the easiest guy to work with buying a car every time there's a problem he solves it He. try to get you what you want explains everything takes his time repeats it when it's necessary this guy be fantastic to matter what he did More