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Honda Westborough

Westborough, MA

4.9
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,994 reviews

January 31, 2017

Great Service experience This was my first time using Service at Herb Chambers Honda of Westborough and I was really impressed with the whole 5 star process. I spoke with Matt More

by MM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Feb 01, 2017 -

Honda Westborough responded

Thank you for the kind words. We are truly lucky to have such wonderful people working here, like Matt. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, Jonathan Goldburg, General Manager

January 29, 2017

Awsome Experience working with Eric Stolberg Wow! I could not forget Eric's help on getting the car my family love very much now. In the beginning, I planned to buy Honda CRV 2007, but it was More

by Ching-Hung Chang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Stolberg
Jan 30, 2017 -

Honda Westborough responded

Thank you for sharing your feedback, Ching-Hung! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Eric provides to our customers and we'll be sure to pass along your kind words. Congratulations on your new Honda CRV, we appreciate your business! Best, Jonathan Goldberg, General Manager

November 13, 2016

Excuses Excuses Excuses Dropped my car off for a noisy engine four hours later call need to keep it over night. By 1:30 next day no call so I called them. Not only wasn't the More

by CarolP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George
October 28, 2016

Excellent Honda of westborough was super nice. Everyone was friendly. I was greeted as soon as I came in. Ken was very pleasant. & Ricardo did everything he cou More

by DLT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Natanael, Ricardo Deoliveira, Erica Keegan
Oct 31, 2016 -

Honda Westborough responded

Thank you so much for your feedback and recommendation. We're so glad that you had such a positive experience with us. Erica, Ken and Ricardo are truly assets to this team. May you enjoy many safe and amazing miles in your new Honda! Best, Tom Van Fechtmann, General Manager

October 28, 2016

Good buying experience Friendly, helpfull staff. Eric was pleasant to deal with and made it a smooth, easy, transaction. I was pleased with my overall experience there. I wo More

by 122 gutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Stolberg, Lindsey Mastromattero
Oct 31, 2016 -

Honda Westborough responded

Thank you so much for your feedback and recommendation of Lindsey, Toan and Eric. Best, Tom Van Fechtmann, General Manager

October 22, 2016

Excellent Experience working with Simon Peter Seng We were looking for a lease on a 2016 Honda CR-V and stopped in at the Westborough Dealership. No need to look any further as we were provided excell More

by Jeff R.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon (Peter) Seng
Oct 24, 2016 -

Honda Westborough responded

Thank you, Jeff! We realize you have several choices when buying a new vehicle and we thank you for choosing Herb Chambers Honda. We pride ourselves on providing customers with top notch customer service and a stress-free experience, so we are pleased to hear that Peter was able to prove this to you. We thank you for your business and look forward to serving you in the future. Best, Tom Van Fechtmann, General Manager

October 03, 2016

Honda lease Leased an Accord in August from Ken Natanel, the service was outstanding. Any questions I had were promptly addressed to my satisfaction. I SHALL RET More

by Steve C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken,Natanel
Oct 10, 2016 -

Honda Westborough responded

Thank you for sharing your feedback, Steve! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Ken provides to our customers and we'll be sure to pass along your kind words. Congratulations on your new Honda, we appreciate your business! Best, Tom Van Fechtmann, General Manager

October 01, 2016

Great experience working with Rich Merino We bought a Honda Odyssey several years back from Rich Merino and were very happy with the car and our salesman. When it was time to trade in the Od More

by Lynne M
Recommend Dealer
Yes
Employees Worked With
Rich Merlino
Oct 10, 2016 -

Honda Westborough responded

Thank you, Lynne, for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Rich. We value your business and hope to see you again soon! Best, Tom Van Fechtmann, General Manager

September 22, 2016

Don't even have time to talk on the phone I have used their service multiple times, but never been delighted. I would call them more in the acceptable range. My car is due for service, and More

by Anil Gupta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't Know
September 09, 2016

Exceptional sale and Post-Sale support I purchased a new Honda 2016 crv. Sean provided exceptional support not only during the sale but also after the sale. Many times after the sale you More

by daveB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Schurman
Sep 09, 2016 -

Honda Westborough responded

Thank you, Dave! It is a pleasure to read about your buying experience. Our top priority is delivering flawless customer service. It's so nice to know that Sean was able to provide you with such a pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Tom Van Fechmann, General Manager

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