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Honda Westborough
Westborough, MA
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,994 reviews
February 25, 2017
sticker took me immediately upon arrival. fast service. even washed he car. forgot name of salesperson. I've always had my car serviced by you folks took me immediately upon arrival. fast service. even washed he car. forgot name of salesperson. I've always had my car serviced by you folks More
by Stephen Johnson
Employees Worked With
don't remember
February 25, 2017
My review Everything was done quite satisfactory and explained very well. Good coffee and doughnuts as well. I appreciate the free wifi also. It made the wai Everything was done quite satisfactory and explained very well. Good coffee and doughnuts as well. I appreciate the free wifi also. It made the waiting much easier. More
by Traditionalist
Employees Worked With
Dean Kattan
February 25, 2017
Excellent and timely service! Service scheduled easily to help my schedule. Auto received and inspected prior to service by assuring personnel. Manager scheduled work and provided Service scheduled easily to help my schedule. Auto received and inspected prior to service by assuring personnel. Manager scheduled work and provided accurate cost and time estimates. Comfortable waiting areas provided and amities. Service completed sooner than expected with some cost savings. Future service actions discovered during inspection explained and their relative importance to the here and now! Completion and checkout handled appropriately with the vehicle being delivered smartly! 👍👍👍👍👍 More
by buzzaround
Employees Worked With
Randy L Robinson ( service advisor ), Jennifer Dupont ( service scheduler )
February 25, 2017
New sale Honda CRV Francis Sebelon great sale person, friendly and everything was explained very well. Francis demonstrated Passion on his job and was willing to explain Francis Sebelon great sale person, friendly and everything was explained very well. Francis demonstrated Passion on his job and was willing to explain me all the options available. More
by Bildad
Employees Worked With
Francis Sebelon (sales), Ricardo Deoliveira
February 24, 2017
Simple, quick experience This was my second time getting a lease through Herb Chambers Honda in Westborough. Both times, Norman was my car dealer and he was great. He listened This was my second time getting a lease through Herb Chambers Honda in Westborough. Both times, Norman was my car dealer and he was great. He listened to what I wanted and make sure I got it. (I went during a snow storm and he shoveled a path to the car so I could see it.) Great people, great dealership. I can't say enough good things. More
by tabradley
February 24, 2017
Great Service I've always get great service here. Fast, friendly, and very knowledgeable.This dealership is always professional .from sales to service. Great deal I've always get great service here. Fast, friendly, and very knowledgeable.This dealership is always professional .from sales to service. Great deals great service only place to go for a Honda. More
by Jesse.A
February 24, 2017
Improved since last year Much better than last year; service agent was prompt, there were sufficient agents available, did not have to wait to check in for my appointment the Much better than last year; service agent was prompt, there were sufficient agents available, did not have to wait to check in for my appointment the way I did last year. More
by PeterMac54321
Employees Worked With
Can't remember
February 24, 2017
Recall Happy with the service. From entering to the service rep. I did not get his name but that's ok. I was only there for a recall. I have been to Boch Hon Happy with the service. From entering to the service rep. I did not get his name but that's ok. I was only there for a recall. I have been to Boch Honda in Westford MA to try them out ( last Service ) was very impressed with friendly service reps ( 10 out of 10) they kept me in formed what was happening got me a loaner because the service took a bit longer. I have been to Herb Honda @ westboro many a time thinking it would get better from the last. I have bought 3 cars from westboro, the sales men both were excellent (10 out of 10) but only to find out they no longer work there. As for service only for being the nearest to me. Oh the is a price difference too cheaper than westboro accepted service deals from other Honda dealers. Which is most important to me. Westboro Honda always makes an excuse. Why I don't know 6 out of 10 More
by carguru
Employees Worked With
Service
February 24, 2017
Great service, fast service! Brought my 2015 Civic on for oil change and transmission flush. The work was competed quickly and correctly. I highly recommend Herb Chambers in Westb Brought my 2015 Civic on for oil change and transmission flush. The work was competed quickly and correctly. I highly recommend Herb Chambers in Westborough. More
by Gregory D R
Employees Worked With
Sean Schurman
February 19, 2017
Easy purchase. Very pleasant to work with. Very honest and to the point. Will recommend to friends.Not a,pushy salesman that made it easier to finalize the deal. Very pleasant to work with. Very honest and to the point. Will recommend to friends.Not a,pushy salesman that made it easier to finalize the deal. More
by Khardiman
