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Honda Westborough

Westborough, MA

4.9
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,994 reviews

March 18, 2017

new purchase Norman Methe did an excellent job, I would highly recommend him to anyone interested in purchasing a vehicle. Everyone at the dealership was thoughtf More

by sford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2017 -

Honda Westborough responded

Many thanks for this terrific feedback! I'm delighted to learn that you enjoyed working with Norman. Please don't hesitate to reach out if we can assist you in the future. Best, Jonathan Goldberg, General Manager

March 17, 2017

oil change/tire rotation Randy was very knowledgeable and courteous. Kept me well informed during the entire service appointment when my car will be ready. Was able to take ca More

by msudol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy in service
Mar 17, 2017 -

Honda Westborough responded

We really appreciate you taking the time to leave feedback for our dealership. A quality service experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Jonathan Goldberg, General Manager

March 15, 2017

Great Service Quick and on time. Keep me updated as to what was going on with my car (ended up needing brakes and new tires). Comfortable waiting area. Service a More

by CRVOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female service advisor working on Sat. 3/11. Sorry, I do not remember her name and don't have the paperwork in front of me right now.
Mar 15, 2017 -

Honda Westborough responded

Of behalf of the entire Herb Chambers Honda Westborough team, thank you! We truly value your business and hope to serve your automotive needs for many more years to come. Best, Jonathan Goldberg, General Manager

March 12, 2017

Battery replacement First of all, a question you asked below is flawed becuase both George in Service and Johny in Sales were equally courteous when i came in yet im only More

by atrotta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
Mar 13, 2017 -

Honda Westborough responded

Thank you for your feedback. I'm happy to know George and John were able to provide you with 5-star service. Please let us know if we can be of further assistance. Best, Jonathan Goldberg, General Manager

March 12, 2017

excellent service My car had flat tire, I brought it in, service department was busy but Randy took care it for me. I was happy with the service I got.Thank you very mu More

by honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Mar 13, 2017 -

Honda Westborough responded

Thank you for the terrific feedback!

March 11, 2017

excellent service Brought my car in for airbag recall replacement, oil/filter change and maintenance check. Very pleased, as always, with the work performed. Done wit More

by philsie62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Mar 13, 2017 -

Honda Westborough responded

Thank you for taking the time to share your experience with us online and post this wonderful review. If you have any questions or concerns, please do not hesitate to reach out to any of our team. We are always happy to lend a helping hand! Thank you again! Jonathan Goldberg, General Manager

March 10, 2017

Bought Mercedes in March 2017 Johnny Tang is the best, SMART FRIENDLY AND COOPERATIVE AND CHARLIE IS A GREAT USED INVENTORY MANAGER I PLAN TO SEND YOU GUYS MORE CUSTOMERS More

by Cappy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Tang & Charlie
Mar 10, 2017 -

Honda Westborough responded

Many thanks for this terrific feedback! I'm delighted to learn that you enjoyed working with Johnny and Charlie. Please don't hesitate to reach out if we can assist you in the future. Best, Jonathan Goldberg, General Manager

March 06, 2017

great experience very easy, no stress, just in and out the job was handled and I was on my way. I was very happy with the experience More

by gilroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service
Mar 06, 2017 -

Honda Westborough responded

We're grateful for your positive review! So glad you chose to visit our dealership for your service needs. Best, Jonathan Goldberg, General Manager

March 05, 2017

Simple and very efficient I made a good deal and was professional treated with lots of help and follow up. The process was timely and that was an important feature. More

by Jrowen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2017 -

Honda Westborough responded

Your kind words are greatly appreciated. It's rewarding to know that Norman and Michael were able to provide you with a pleasant experience. Thank you for your business, and please let us know if we can ever assist you in the future! Best, Jonathan Goldberg, General Manager

March 04, 2017

very satisfied Randy advised and explained the service required and was he polite & professional. Scheduling the appointment was easy and I was notified when comple More

by Ridgeline08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Mar 05, 2017 -

Honda Westborough responded

Thank you for sharing and we look forward to providing you with 5-Star service again in the future! Best, Jonathan Goldberg, General Manager

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