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Honda Westborough
Westborough, MA
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,994 reviews
May 25, 2017
Great job! Abby is a great service representative! Herb Chambers should feel lucky to have such a highly educated employee! She deserves a promotion so as to c Abby is a great service representative! Herb Chambers should feel lucky to have such a highly educated employee! She deserves a promotion so as to challenge her intellect! More
by KP
Employees Worked With
Abby H.
May 25, 2017
Great dealership Josh was great! He made our car buying experience a breeze. Very fast and knowledgeable with his work. I would recommend anyone to use Josh to buy a c Josh was great! He made our car buying experience a breeze. Very fast and knowledgeable with his work. I would recommend anyone to use Josh to buy a car. More
by Lyndsey41288
Employees Worked With
Joshua Lopez
May 24, 2017
only needed a oil change no reason not to except that I thought it took a little to long and i was expecting a inspection sticker. I asked for it when i got there, but i gues no reason not to except that I thought it took a little to long and i was expecting a inspection sticker. I asked for it when i got there, but i guess they forgot it. Not a real problem though. More
by carll1975
Employees Worked With
Courtney Blasco
May 23, 2017
Bad smell Came in to address bad smell . They fixed the problem . No charge. jim was really nice . They told me if I needed anything else to just ask Came in to address bad smell . They fixed the problem . No charge. jim was really nice . They told me if I needed anything else to just ask More
by Jeffc711
Employees Worked With
Jim
May 21, 2017
Overnight to get it right They checked all the safety points and went by the mileage and found that the car needed spark plugs-one wasn't working and they told me early enough, They checked all the safety points and went by the mileage and found that the car needed spark plugs-one wasn't working and they told me early enough, sent the shuttle to take me home and to return when it was done. They also found a nail which they repaired with a plug. More
by Golfer 72
Employees Worked With
George, Courtney Blasco
May 21, 2017
It was a good experience Feel like a new car! Time of waiting was good. And very nice customer service Had some popcorn and tea. It was a good experience over all. Feel like a new car! Time of waiting was good. And very nice customer service Had some popcorn and tea. It was a good experience over all. More
by Rebeca , buelna
Employees Worked With
George
May 20, 2017
Service I found the service department welcoming, eager to assist, efficient, kept me informed of work needed, and quickly and efficiently completed. The serv I found the service department welcoming, eager to assist, efficient, kept me informed of work needed, and quickly and efficiently completed. The service personnel were polite, and efficient. More
by spc3
Employees Worked With
James Walgreen, Courtney Blasco
May 18, 2017
Great Service as always I just bought a new car and needed it to be inspected and simonized. Your service department was right on the ball finding all of my necessary papers I just bought a new car and needed it to be inspected and simonized. Your service department was right on the ball finding all of my necessary papers and offered me a ride home instead of waiting for my car. They were very respectful of my time, Your service folks are a great group and I would recommend them to anyone. More
by Joan C deGrandmaison
Employees Worked With
I don't remember his name.
May 16, 2017
Great communication, good service. Randy was helpful and did well communicating with us. Car needed substantial work. He did a good job of patiently explaining our options. to us. Randy was helpful and did well communicating with us. Car needed substantial work. He did a good job of patiently explaining our options. to us. More
by jmmlsteele@msn.com
Employees Worked With
Not listed, Courtney Blasco
May 15, 2017
This place is least helpful This place sucks. I walked in after work at 8 30 pm. Being an international student, and just starting work. There are some complications in applying This place sucks. I walked in after work at 8 30 pm. Being an international student, and just starting work. There are some complications in applying loan. This dealer called John doesn't have the basic courtesy to run my profile since my social security is new. However, other dealers such as Toyota and Ford were friendly enough to run my history and see if I can apply for a financing option and offered me options for brand new cars. I had such high regards for Honda. Today I just lost respect for the inhospitable nature of the dealer. Good bye forever Honda. Never again. More
by Respectable entrepreneurs
Employees Worked With
John
