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Honda Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.9
2,990 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,990 reviews

December 01, 2024

Always great service from the moment you drive in. Smiles on every face, fast service and reasonable prices. More

by conleyclan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryana
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Dec 02, 2024 -

Honda Westborough responded

We're delighted to hear that you consistently enjoy the service at Herb Chambers Honda of Westborough! Thank you for your kind words, and we look forward to serving you again soon!

December 01, 2024

Very good customer support and service and just in time and quick update on the vehicle More

by kumarsetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 02, 2024 -

Honda Westborough responded

We appreciate the great review! We look forward to seeing you again! - Herb Chambers Honda of Westborough

December 01, 2024

Patrick was helpful and friendly. He did a great job explaining everything to me about my vehicle More

by dawnmlc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one else
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Dec 02, 2024 -

Honda Westborough responded

We're so glad Patrick could assist you during your recent visit here at Herb Chambers Honda of Westborough! Thanks for the positive feedback and please don't hesitate to reach out if we can be of service again in the future!

November 30, 2024

Coming in for recall and they also checked everything else plus car washing and vacuuming! Amazing experience More

by AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Honda Westborough responded

We're delighted to hear about your amazing experience at Herb Chambers Honda of Westborough! It's great that our team could assist with the recall and provide some extra care for your vehicle. Thanks for sharing this feedback!

November 29, 2024

Angela was very nice nd attentive, very thorough and detailed about other services my car needs. More

by blier.blanca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service
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Nov 29, 2024 -

Honda Westborough responded

We're happy to hear Angel provided you with such excellent service! Thanks for visiting Herb Chambers Honda of Westborough!

November 27, 2024

They did not mention the prices of the services being offered. They did not do a multi point inspection or atleast they didn't mention that they did one. They washed the car so that's good. And the kids More

by HA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Nixon
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Dec 02, 2024 -

Honda Westborough responded

Thank you for sharing your feedback. It's disappointing to hear about the lack of communication regarding service prices and inspections, as well as the state of our kids' room. We appreciate your input and will work on improving these areas to enhance customer experience. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, James A. Bulger - General Manager - james@herbchambers.com

November 24, 2024

I came in for an oil change and regular maintenance on my 2021 Honda Accord. Greatly appreciate the professionalism, kindness, and patience that Scott Sundlie had in answering my questions and explaining the More

by sten3564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Honda Westborough responded

Thank you for sharing your experience with us at Herb Chambers Honda of Westborough! We're delighted to hear that Scott and the team provided excellent service, keeping you informed every step of the way. We appreciate your kind words and look forward to assisting with any future needs!

November 23, 2024

Outstanding service from Mia and he was the main reason I chose make my purchase! More

by Cdeirdre58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mia
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Nov 25, 2024 -

Honda Westborough responded

We're so glad Mia provided outstanding service and helped make your purchase decision easy at Herb Chambers Honda of Westborough. We hope to see you next time! Enjoy your new ride!

November 23, 2024

Everyone I communicated and met with were extremely professional. I would highly recommend this dealership. More

by Steve Sperrazza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perkins Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Oleson
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Nov 25, 2024 -

Honda Westborough responded

Steve, thank you for recommending Herb Chambers Honda of Westborough! We're delighted to hear that our team's professionalism made a positive impression on you. We appreciate your support and look forward to serving you again in the future!

November 22, 2024

I have been working with Herb Chambers Honda of Westborough since 2006 and I wouldn’t go anywhere else! They are honest, fair and easy to work with - no typical pushy car salespeople. Most of the More

by dsebell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Honda Westborough responded

Thank you for sharing your review! We're happy that our team provided you with a positive experience! We appreciate your business and look forward to seeing you next time at Herb Chambers Honda of Westborough!

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