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Honda Westborough

Westborough, MA

4.9
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,994 reviews

June 29, 2017

Got a great car Purchased my car over the weekend, which I am very pleased with. Ken and Carlos were both great, and even delivered the car to me as a I had a difficu More

by Wdelerbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Carrasquillo, Francis Sebelon, Ken Natanel
Jun 30, 2017 -

Honda Westborough responded

Thank you! We realize you have several choices when buying a new vehicle and we thank you for choosing Herb Chambers Honda. We pride ourselves on providing customers with top notch customer service and a stress-free experience, so we are pleased to hear that our team was able to prove this to you. We thank you for your business and look forward to serving you in the future. Best, Peter DiPersia, General Manager

June 29, 2017

Air Conditioner Service Service advisor, Jim Walgreen, was very professional and very friendly and caring. I also liked the fact that even though I brought the car in only fo More

by hondalover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Jun 30, 2017 -

Honda Westborough responded

Thank you for your great review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Jim and Jeff make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Peter DiPersia, General Manager

June 28, 2017

Service on a Honda Pilot Realize Sunday have a smaller team members. Thus it took some time in getting calls returned about work completed and potential other issues from ser More

by Car Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Montegue
Jun 29, 2017 -

Honda Westborough responded

Thank you for your feedback. I apologize that there was a delay in having your calls returned. We know your time is valuable and we wouldn't want to keep you hanging. We value your business and please don't hesitate to contact us should any future questions arise. Best, Peter DiPersia, General Manager

June 26, 2017

Routine maintenance at 16K Great experience. Matt explained everything that was scheduled and the cost breakdown before starting the service. He listened to my concerns, documen More

by Carole0702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt. G
Jun 26, 2017 -

Honda Westborough responded

Thank you, Carole, for taking the time to post such great comments about your experience with Matt! We value your business and appreciate you taking the time to let us know about your experience with Matt. Best, Peter DiPersia, General Manager

June 25, 2017

Best Honda Service Ever I've already written to Herb Chambers personally, and the outstanding service in Westborough by Jim Walgreen and Service Manager Chris Cooper continue More

by Mark Henry Sebell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen & Chris Cooper, Courtney Blasco
Jun 26, 2017 -

Honda Westborough responded

Thank you, Mark! We appreciate you leaving such a kind review. We think Courtney, Jim and Chris are great, and we're glad you did too! We value your business and please let us know if we can assist you in the future. Best, Peter DiPersia, General Manager

June 22, 2017

Repaiir driver side mirror I am extremely satisfied with the service I received from Abby Hermanson as well as how quickly the parts dept. was able to obtain my part as well as More

by pilot1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Jun 22, 2017 -

Honda Westborough responded

Thank you for your time and recommendation. I'm so happy to know that Abby and our Parts Department was able to provide you with quick and convenient service. Your satisfaction is our #1 goal! Safe travels! Peter DiPersia, General Manager

June 18, 2017

Sales & Service - Excellent! Peter (Seng) made the purchase of my 2017 Honda CR-V an enjoyable, fair, and open process. He was also very responsive to communicating via phone or More

by Teacher Loves Hondas!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Sent, Francis (don't know last name)
Jun 19, 2017 -

Honda Westborough responded

Thank you for sharing feedback from your recent visit to our dealership! I'm thrilled to know that you had such a wonderful visit and that our team, specifically Peter and Francis, provided you with excellent service. We hope to have the opportunity to assist you again in the future. Best, Peter DiPersia, General Manager

June 14, 2017

Consistently good service Consistency, on time performance, and low pressure mark my experience with Herb Chambers. The service is always great and the work performed to high More

by Papa Jor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Courtney Blasco
Jun 15, 2017 -

Honda Westborough responded

Thank you! We appreciate you leaving such a kind review. We are lucky to have such exceptional people on our team. We value your business and please let us know if we can assist you in the future! Best, Peter DiPersia, General Manager

June 13, 2017

Service visit Fit me in on a Saturday afternoon even though I did not have an appointment. Took care of everything I came in for - complete and excellent service ! More

by dbmnapia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
Jun 14, 2017 -

Honda Westborough responded

Many thanks, Richard, for this terrific feedback! I'm delighted to learn that you had a positive experience at our dealership. Please don't hesitate to reach out if we can assist you in the future. Best, Peter DiPersia, General Manager

June 12, 2017

Very good Quick and good service, reasonable price! Good waiting area, with drinks and snacks! Prices can bel little cheaper. Easy to schedule and reschedule se More

by Crvhonda2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Courtney Blasco
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