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Honda Westborough

Westborough, MA

4.9
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,994 reviews

July 09, 2017

Feedback for honda accord purchase Great response , good people , highly professional . Good knowledge. Great thanks to Dean and Chris from sales team. Keep up the good work. Highly r More

by Kuldees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Kattan, Ashley Brogan, Chris Fasano, Francis Sebelon
Jul 10, 2017 -

Honda Westborough responded

Thank you! Time and time again our crew have proven that they’ll go the extra mile to ensure our customers' satisfaction. I will be certain to let them know what a great job they are doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Kind Regards, Peter DiPersia, General Manager

July 08, 2017

Service visit I booked my appointment on line and a few days later a rep called to confirm the work I needed done. I dropped my car off the night before my appointm More

by CRV Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea
Jul 10, 2017 -

Honda Westborough responded

Thank you so much for your feedback on your recent experience with our service department. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Best, Peter DiPersia, General Manager

July 06, 2017

State Inspection Sticker Although I used the drive up service, I didn't have to wait long for the inspection to be completed. I would have liked to have the vehicle washed as More

by Milvusma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know who my service adviser was, he didn't introduce himself by name, wear a name badge or display a name on his desk.
Jul 06, 2017 -

Honda Westborough responded

Many thanks for your feedback. Please don't hesitate to reach out if we can assist you in the future. Best, Peter DiPersia, General Manager

July 05, 2017

Fantastic service Great service. They were very helpful with the whole process. They contacted me about the status of my car when they promised to do so. I would be More

by Acosmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Montegue, Jim Walgreen
Jul 05, 2017 -

Honda Westborough responded

Thank you for your 5-Star recommendation! On behalf of both Jim's and myself, we thank you for your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Peter DiPersia, General Manager

July 05, 2017

Expectations exceeded! Randy was my service manager. I knew when I booked my appointment that it was going to be a long appointment. As it neared the end of the day, Randy More

by Christine Edelman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Jul 06, 2017 -

Honda Westborough responded

Thank you, Christine, for sharing your feedback with us! I'm so pleased to hear that Randy was great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Peter DiPersia, General Manager

July 05, 2017

Love our car Had a great experience with Herb chambers Honda would recommend it to anyone.... very friendly professional great quality cars couldn't ask for anyth More

by rjlafleur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francis Sebelon, Dave Sneade, Ken Natanel
Jul 06, 2017 -

Honda Westborough responded

Thank you for sharing feedback from your recent visit to our dealership. We hope to have the opportunity to assist you again in the future. Kind Regards, Peter DiPersia, General Manager

July 04, 2017

In and Out I have to say that having a vehicle serviced here was a breeze. I just about had time to finish my coffee and my car was ready!! More

by Brandy Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Jul 05, 2017 -

Honda Westborough responded

Thank you, Brandy, for your kind words and for taking the time to share your positive experience with us. We value your business and look forward to working with you again in the future. Kind Regards, Peter DiPersia, General Manager

July 03, 2017

Routine maintenance I recently took my car in for routine maintenance. Scheduling an appointment online was easy and didn't require much advance notice. The work on my ca More

by Tracy
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Jul 03, 2017 -

Honda Westborough responded

Thank you, Tracy! I'm so glad you are happy with your service experience with Abby here at Herb Chambers. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Peter DiPersia, General Manager

July 03, 2017

New car purchase. Working with Norman Methe to purchase my CRV was a pleasant experience. He explained all of the new features of the redesigned 2017 CRV. Negotiations More

by Cindycrv
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2017 -

Honda Westborough responded

Thank you, Cindy! One of our primary goals is to give each guest a positive and professional experience, it sounds like Norman did just that! We appreciate your business and look forward to seeing you again. Best, Peter DiPersia, General Manager

June 30, 2017

Great Sales and Great Service Service took less than 40 minutes and the advisor was courteous. Did this all on my lunch hour and was able to make it back to work on time. More

by DakotaRick1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Tremblay, Matt Gonyea
Jun 30, 2017 -

Honda Westborough responded

Thank you for sharing your experience with our service crew! Please let us know if we may assist you in the future. Best, Peter DiPersia, General Manager

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