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Honda Westborough

Westborough, MA

4.9
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,994 reviews

July 16, 2017

Service Staff very friendly, easy to talk to. Gregg was a super representative, efficient and friendly. Thanks for updating the waiting area...the extra table More

by Markk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Koenig
Jul 17, 2017 -

Honda Westborough responded

Thank you, Mark! We strive to provide a 5-Star experience so it's rewarding to hear that our team is delivering. Best, Peter DiPersia, General Manager

July 16, 2017

Good experience We waited for our car because of where we live. Jim kept us updated the entire time because he knew the wait was probably longer than we expected. More

by glorich123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Jul 17, 2017 -

Honda Westborough responded

Thank you! I'm so pleased to hear that Jim was great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Peter DiPersia, General Manager

July 15, 2017

Quick and efficient I bought my CRV here and I was going to come in before month end to get my state inspection, but my oil change indicator had recently informed me it w More

by James O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Jul 17, 2017 -

Honda Westborough responded

Thank you, James! I am pleased to hear that Abby made your service experience a positive one. We strive to provide a 5-Star experience so it's rewarding to hear that our team is delivering. Best, Peter DiPersia, General Manager

July 12, 2017

Oil change and tire rotation The experience was fine. They did an oil change and tire rotation. The guy who helped me was very nice and helpful. I only go to the dealer for oil More

by hondaacc18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry i do not remember the person's name who helped me but he was very helpful
Jul 13, 2017 -

Honda Westborough responded

We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Peter DiPersia, General Manager

July 11, 2017

Great Car, Great Service From the time I walked in off the street until I picked up my new Civic, I have nothing but good things to say. The car is just what I wanted and your More

by Lyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2017 -

Honda Westborough responded

Thank you, Lyle, for taking the time to tell us about your experience. Hearing that Norman took such great care of you from start to finish is the kind of feedback we like to hear! I'm so glad you are happy with your new Civic and your experience here at Herb Chambers. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Peter DiPersia, General Manager

July 11, 2017

Caring about the customer is #1 We leased our first Honda CRV three years ago. We had such a great experience that we came back once the lease was up in 2017! One of the major reason More

by Pamela Bonnell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2017 -

Honda Westborough responded

Thank you, Pamela and Ric! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased David was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Peter DiPersia, General Manager

July 11, 2017

Maintenance Sevice people are great. The cost of service use to be reasonable and is now very high They no longer vacuum the car as part of the service. You stil More

by Louise Lucas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abby Hermanson
July 10, 2017

Herb Chambers Westborough Service As always, a friendly, courteous and professional experience with the Service Advisors and staff at this dealership. It's a pleasure to do business w More

by John D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Jul 10, 2017 -

Honda Westborough responded

Thank you, John! I really appreciate your feedback on working with Randy. We trust everything is running smoothly with your Honda and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Peter DiPersia, General Manager

July 09, 2017

Great service and wonderful staff! The dealership and Mark specifically were great at giving me the best options at the best available price. The staff was friendly and made me feel com More

by JB123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Vincent
Jul 10, 2017 -

Honda Westborough responded

Thank you for taking the time to write this review. Mark's commitment to excellence is always in the forefront and I'm so glad that was reflected in your experience. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Peter DiPersia, General Manager

July 09, 2017

great service short wait time friendly people I got A coupon I did not expect Very clean waiting I enjoyed my coffee My car was washed and vacuumed More

by shadow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Jul 10, 2017 -

Honda Westborough responded

Thank you! We truly value your business and hope to serve your automotive needs for many more years to come. Best, Peter DiPersia, General Manager

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