Honda Westborough

Excellent as always. Always satisfied with the service department. Very friendly employees and the service is always completed in a timely manner. I have always had exce Always satisfied with the service department. Very friendly employees and the service is always completed in a timely manner. I have always had excellent service from Herb Chambers. More

Good Service Got in and out in good time. Service advisor very helpful. Price of simple oil change way too high. Overall very good experience. Will continue to s Got in and out in good time. Service advisor very helpful. Price of simple oil change way too high. Overall very good experience. Will continue to service car here. More

Always a pleasant experience Service check in process fast and accurate. Service completed well below quoted timeframe. Although no muffins - there was ice cream for my 5 year o Service check in process fast and accurate. Service completed well below quoted timeframe. Although no muffins - there was ice cream for my 5 year old making her experience "fantastic" More

Exceptional service From the minute you step out of your car there is an employee there to help you. My car was ready within the timeframe Abby quoted. My CRV ended up From the minute you step out of your car there is an employee there to help you. My car was ready within the timeframe Abby quoted. My CRV ended up needing new tires which I did buy from them - after doing some research online, they were the least expensive of all! I've had my car serviced twice here and I have no complaints at all. Waiting area is spacious, has refreshments and smiling employees. More

Excellent customer service Matt was very helpful in explaining the service before and reviewing the overall maintenance of my car. This gave me an understanding of what to antic Matt was very helpful in explaining the service before and reviewing the overall maintenance of my car. This gave me an understanding of what to anticipate and perhaps expect on my next car service. More

oil change and routine maintenance Was done in the time frame they quoted and even washed my car. I have used them before and used their customer transport to drive me to the local st Was done in the time frame they quoted and even washed my car. I have used them before and used their customer transport to drive me to the local stores when I wait More

Customer Service I want to say Thank You for a wonderful customer experience. I Was told the shop was behind about 30 to 45 minutes and would I mind the extra wait, I I want to say Thank You for a wonderful customer experience. I Was told the shop was behind about 30 to 45 minutes and would I mind the extra wait, I understand, these things happen. Only waited 90 Minutes for a B1 Service which should take about 90 minutes. After I get my car back, I find your service staff vacuumed the interior and cleaned my windows. WOW, Excellent customer service, will definitely be coming back. More

Abby was amazing Abby went above and beyond for me. My car had been jumped earlier in the day and the battery died for a second time. I was around the corner from the Abby went above and beyond for me. My car had been jumped earlier in the day and the battery died for a second time. I was around the corner from the dealership and she was able to send someone to jump the car again so I didn't have to tow. She set me up with a rental and tommy surprise my car was ready before I returned home. I got a new battery and the car is running great. Thank you Abby! More