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Honda Westborough

Westborough, MA

4.9
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,994 reviews

August 28, 2017

Professional service, very thorough and done right. We have been coming to Herb Chambers for years. Bought 5 Hondas there and had them all serviced there too. The service is very good which is why we go More

by trea123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen - He's great too!! Give him 5 stars too!, Abby Hermanson
Aug 28, 2017 -

Honda Westborough responded

Thank you so much! I'm so pleased to learn that your visits here have been so positive! We appreciate you recommending our dealership and we hope to see you again in the future! Best, Peter DiPersia, General Manager

August 28, 2017

First service with my new 2017 Honda Accord!! Abby was very welcoming and provided me with a great experience for my service. No problems what so ever!! And I still people about my wonderful exp More

by MoxieLouise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Aug 28, 2017 -

Honda Westborough responded

Thank you for sharing this great feedback. I'm so happy to know that Abby was able to assist you with your service needs and Norman was able to help you back in April. Thank you for sharing and we look forward to providing you with 5-Star service again in the future. Best, Peter DiPersia, General Manager

August 28, 2017

Very Accomedating and honest I had something hanging off the front of my car. Didn't have an appointment. They took me right away and got me on my way. The waiting area was cle More

by slevesque
Customer Service
Recommend Dealer
Yes
Employees Worked With
I don't remember who assisted me. They were all pleasant and helpful
Aug 28, 2017 -

Honda Westborough responded

Many thanks for this terrific feedback! I'm delighted to learn that our service crew was able to get you and in out. Please don't hesitate to reach out if we can assist you in the future. Best, Peter DiPersia, General Manager

August 28, 2017

This dealership is, by far, the best I've ever dealt with! Herb Chambers Honda of Westborough is by far the best dealership I've ever dealt with!! They are honest and go above and beyond in helping you. Three More

by JR17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete in the Parts Department---- he gets 5 stars too!, Matt Gonyea, Randy Robinson
Aug 28, 2017 -

Honda Westborough responded

Thank you for the kind words about our team. We are truly lucky to have such wonderful people working here like Peter, Matt and Randy. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, Peter DiPersia, General Manager

August 27, 2017

Made car buying experience easy. Norm made our car buying experience easy. We went in knowing what Honda CRV that we wanted and what we wanted to pay. Norm was a great salesman and go More

by bardon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Honda Westborough responded

Thank you! It is always rewarding to receive great feedback like this and we really do appreciate you taking time out to review Norm and Toan. Thank you for your business and we look forward to welcoming you back in the future. Best, Peter DiPersia, General Manager

August 25, 2017

employees Congratulation you have good employees working for you. They're very nice. Car is no good however. I just brought it home and it already has problems. More

by Honda CR-V 2017
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Nguyen, Ken Natanel
Aug 25, 2017 -

Honda Westborough responded

I appreciate your recommendation of our employees. I'm disappointed to know things aren't going as well with your Honda. I will be looking into this matter at once and reaching out. Best, Peter DiPersia, General Manager

August 25, 2017

Help with purchase David was very helpful in providing the information I needed to purchase the right vehicle for me. He was very respectful of my concerns and was very More

by Mbmikala7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2017 -

Honda Westborough responded

Thank you for taking the time to share your experience with us online and post this review. Please let us know if we may assist you again in the future. Best, Peter DiPersia, General Manager

August 23, 2017

routine service My care service was very thorough and the staff was very pleasant. It was clear to me of the work that was needed to be done. thank you. More

by Honda crv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Aug 23, 2017 -

Honda Westborough responded

Thank you for your business and please let us know if there is anything further we may help you with. Best, Peter DiPersia, General Manager

August 23, 2017

Help with service My husband is on a walker and the service guy brought the car around so it was more convenient for me the driver to pick him up at the entrance More

by Carole Consigli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Aug 24, 2017 -

Honda Westborough responded

Thank you, Carole! We appreciate you leaving such a kind review. I'm glad to know Jim was able to assist you and your husband. We value your business and please let us know if we may assist you in the future. Best, Peter DiPersia, General Manager

August 23, 2017

Highly respectful, patient, and helpful Eric was extremely helpful in this new car purchase. Very patient with all of our questions and was very patient with the process. He answered many of More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Stolberg
Aug 24, 2017 -

Honda Westborough responded

Thank you, Michelle! Your kind words are greatly appreciated. It is so rewarding to know that Eric was able to provide you with a pleasant experience. We try to make the process easy, transparent, and fun. Thank you for your business, and please let us know if we can ever assist you in the future! Best, Peter DiPersia, General Manager

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