Honda Westborough

The Best Car Buying - Car Service Experience You Will Have ! To whom it may concern : I have been servicing my Accord at this dealership for the past 13 years and the service department staff is bar none To whom it may concern : I have been servicing my Accord at this dealership for the past 13 years and the service department staff is bar none !!! Also, while you are waiting for your vehicle to be serviced there is a host of complimentary activities for everyone to enjoy. However You must know the entire service staff at Herb Chambers Honda of Westborough are 110% engaged in your needs and satisfaction regarding your vehicle. In addition you should know I purchased another Accord in error at another dealership. The ENTIRE experience can only be described as a nightmare !!! I was so aggravated that I traded the car in so that I could have peace of mind that both sales as well as service will be done at this particular dealership. I would also like to make a special mention here for both Sean Schurman as well as Mark Vincent. Both worked diligently to have my car traded in and a new car purchased at this dealership. Every thing was handled extremely professionally and everyone of my needs were met far above expectations. Also special thank you to Toan and Adam. You have managed to select a dream team of individuals who simply go above and beyond for me the customer and this really gives me peace of mind. Lastly I would just like to add this goes to the entire service department as well. These qualities are very RARE to find in a car dealership in today's times. I believe you should be very proud of all individuals who are are a part of your team at Herb Chambers Honda Of Westborough Ma. Thank you all, Larry E Feiss More

I did not have service, I bought a new car. We had a new salesman who was in training who despite being new asked all the right questions and got me to the car I wanted. We had a new salesman who was in training who despite being new asked all the right questions and got me to the car I wanted. More

New Car Purchase I have no complaints. In fact, I think the deal clincher was that Sales followed up with me immediately after I had spent time at another Herb Chambe I have no complaints. In fact, I think the deal clincher was that Sales followed up with me immediately after I had spent time at another Herb Chambers Dealership. The first dealership had briefed Honda and I didn't have to repeat everything. The whole experience was easy. More

Inspection Really Good service. Efficient and friendly. Everything done on time. We really enjoy having the snacks available especially when there are donuts. Al Really Good service. Efficient and friendly. Everything done on time. We really enjoy having the snacks available especially when there are donuts. All was good. More

I got a fair deal Ken did a great job to keep me at the dealership to make a deal even though I wanted to go to bernardi to see a silver ridgeline. The incentives got m Ken did a great job to keep me at the dealership to make a deal even though I wanted to go to bernardi to see a silver ridgeline. The incentives got me to buy their black (I hate how black gets dirty) ridgeline. Very happy and well taken care of. More

Straight Forward and No Pressure The process of buying a new car is not an experience that I typically look forward to. However, my experience with Herb Chambers Honda of Westborough The process of buying a new car is not an experience that I typically look forward to. However, my experience with Herb Chambers Honda of Westborough was straight forward, transparent and pressure free. The salesperson, David Snead was professional, knowledgeable and courteous. He was very pleasant to deal with and willing to answer any questions that I had. I would recommend both the salesperson and the dealership. More

Excellent Customer Service Matt was very pleasant to work with in a less than ideal situation. He was very patient with me through the process and kept me informed throughout th Matt was very pleasant to work with in a less than ideal situation. He was very patient with me through the process and kept me informed throughout the service. More

First oil change on new leased car. I was treated in a friendly manner. I was given usable information on service needed on my car. I was told how long the service would take and was ha I was treated in a friendly manner. I was given usable information on service needed on my car. I was told how long the service would take and was happerly surprised finding the car was washed. More

Great Service Everyone I had contact with from the person who helped me make my appointment on the phone, to the service consultant, to the shuttle driver who drove Everyone I had contact with from the person who helped me make my appointment on the phone, to the service consultant, to the shuttle driver who drove me home and picked me up was friendly, responsive and eager to please. The only thing in hindsight that was unusual was my bill. On it was an environmental compliance charge. I have seen such a charge on other auto service bills, but only if parts and/or fluids were removed from the vehicle. In my situation, to the best of my knowledge, no fluids or parts were removed or replaced. However, the charge was only $9.68. More

Great Experience! I was completely satisfied with my service. Chris Cooper and his team worked with Honda Corporate to help me out in a difficult recall/warranty situa I was completely satisfied with my service. Chris Cooper and his team worked with Honda Corporate to help me out in a difficult recall/warranty situation. Some of the best service I have ever received! More