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Honda Westborough

Westborough, MA

4.9
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,994 reviews

October 22, 2017

Thank you Matt Matt from the service dept. always gives me the greatest service. I'm so thankful that he works at the Herb Chambers Honda of Westborough. More

by lovecars53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Oct 23, 2017 -

Honda Westborough responded

Thank you! We truly value your business and hope to serve your automotive needs for many more years to come. Best, Adam Tremblay, General Manager

October 21, 2017

Happy customer Toan and David were absolutely wonderful to me! Toan advised me of everything and was spot on during the whole process. Thanks again to the both of More

by Bridget22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2017 -

Honda Westborough responded

Thank you, Bridget! David and Toan are valued team members and your feedback is a testament to their commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Adam Tremblay, General Manager

October 19, 2017

Friendly and fast Abby is great . She's always friendly and even when she has to give you bad news , she commiserates without being fake . The service is quick and I'v More

by Cyndidshoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Oct 20, 2017 -

Honda Westborough responded

On behalf of all the team here at Herb Chambers Honda of Westborough, I would like to thank you for choosing us for your automotive needs. Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken for sharing your experience. We value your business and we hope to see you again. Kind Regards, Adam Tremblay, General Manager

October 19, 2017

Excellent hassle-free experience! Stopped by yesterday to look at a Ridgeline for my Dad...walked into showroom and saw a beautiful demo 2017 Accord Touring with every option.he had to More

by jbenedetto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Natanel
Oct 19, 2017 -

Honda Westborough responded

Thank you so much for taking the time to give us positive feedback! We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your family's business and look forward to serving your automotive needs for many more years to come! Best, Adam Tremblay, General Manager

October 16, 2017

tires dealt with fairly and very courteous I am totally satisfied, Adam Tremblay is an excellent manager he took care of my problem promptly and fairly. More

by Jerry
Customer Service
Recommend Dealer
Yes
Employees Worked With
Adam Tremblay
Oct 17, 2017 -

Honda Westborough responded

Thank you, Jerry! We value your business and we look forward to the opportunity to serve your automotive needs again in the future. Best, Adam Tremblay, General Manager

October 12, 2017

Lease new Car This was the best car shopping experience I've ever had. Ken made it very easy and was a pleasure to work with. I will be back for my next vehicle. More

by Luke Skywalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Natanel
Oct 13, 2017 -

Honda Westborough responded

Thank you! It is our goal to offer top notch customer service to all of our guests. I'm so pleased Ken was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Adam Tremblay, General Manager

October 08, 2017

Car check I was given a ride back to my house and picked up for the car. I came in for a flat tire and needed oil change, and car checked for fluids, hoses bra More

by Jlbw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Montegue
Oct 09, 2017 -

Honda Westborough responded

Thank you for taking the time to review our service department. I know service can sometimes be costly and no one likes an unexpected expense. Please let me know the next time you're in and we can see if there are any available coupons or applicable discounts. Best, Adam Tremblay, General Manager

October 06, 2017

The Best Car Buying - Car Service Experience You Will Have ! To whom it may concern : I have been servicing my Accord at this dealership for the past 13 years and the service department staff is bar none More

by LEFA026874
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Schurman, Mark Vincent, Matt Gonyea, Randy Robinson
Oct 06, 2017 -

Honda Westborough responded

Thank you for your wonderful 5-Star recommendation, Larry! On behalf of Sean, Mark, Matt, Randy and myself, we thank you for your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Adam Tremblay, General Manager

October 05, 2017

New Car Purchase I have no complaints. In fact, I think the deal clincher was that Sales followed up with me immediately after I had spent time at another Herb Chambe More

by neliza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Natanel
Oct 05, 2017 -

Honda Westborough responded

Thank you for your recommendation! We wish you many miles of enjoyment with your new Honda. Best, Adam Tremblay, General Manager

October 05, 2017

I did not have service, I bought a new car. We had a new salesman who was in training who despite being new asked all the right questions and got me to the car I wanted. More

by Ruth silva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toan Lam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2017 -

Honda Westborough responded

Thank you, Ruth! We strive to provide a 5-Star experience so it's rewarding to hear that our team is delivering. We wish you many miles of enjoyment with your new Honda. Best, Adam Tremblay, General Manager

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