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Honda Westborough

Westborough, MA

4.9
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,994 reviews

November 10, 2017

Oil change and routine maintenance service visit I brought my car in for an oil change and maintenance service. I was able to book my appointment in a timely fashion and worked with a very friendly a More

by DoyleJohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember the vandiver name but he was excellent I know he was from Brochton and covering for Ame & Jeff, Randy Robinson
Nov 10, 2017 -

Honda Westborough responded

Thank you, John, for taking the time to share your encouraging words and kind recommendation of Randy and our Service Team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Adam Tremblay, General Manager

November 10, 2017

First time leasing, great experience overall. This is the first time that I have leased, everything was explained perfectly. I feel that I got exactly what I wanted, Eric was great. More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Brogan, Shayla Lopez, Eric Stolberg
Nov 10, 2017 -

Honda Westborough responded

Thank you, Bill! I'm so pleased to hear that you enjoyed working alongside Ashley, Shayla and Eric. We value your business and please don't hesitate to contact us should any future questions arise. Best, Adam Tremblay, General Manager

November 09, 2017

Sean Schurman is the Best! We were less than excited to be needing to go car shopping and interacting with a car dealership. However, Sean made the whole experience easy and wa More

by cmas1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Schurman
Nov 09, 2017 -

Honda Westborough responded

Thank you for leaving us your feedback! We love to hear that our team is maintaining the high standards that we practice, and ensuring that the whole process is enjoyable from start to finish. If any questions arise, please don't hesitate to contact us as we are here to help! Thanks again and we look forward to assisting you in the future. Best, Adam Tremblay, General Manager

November 07, 2017

Always excellent service Have owned 3 Hondas and have always had excellent service at Herb Chambers. Everything is always explained and work done is excellent quality. Will co More

by Honda owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Montegue
Nov 08, 2017 -

Honda Westborough responded

Thank you so much! I'm so pleased to learn that your visits here have been so positive. We appreciate you recommending our dealership and we hope to see you again in the future! Best, Adam Tremblay, General Manager

November 07, 2017

Excellent service My service was completed in a timely manner and was thoroughly explained to me at the time of entry, with a phone call during the service, and again w More

by aekob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Nov 08, 2017 -

Honda Westborough responded

Thank you for sharing this great feedback! I'm so happy to know that Abby was able to assist you with your service needs. Thank you for sharing and we look forward to providing you with 5-Star service again in the future. Best, Adam Tremblay, General Manager

November 05, 2017

Wiper Motor It was unfortunate that my wiper motor failed in my brand new car and the first replacement motor failed as well. Not the Service Center's fault, and More

by mhatin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Nov 05, 2017 -

Honda Westborough responded

Thank you for your understanding and patients during this inconvenience. We truly value your business and please let Randy or myself know if we can assist you further. Best, Adam Tremblay, General Manager

November 04, 2017

Awesome, Professional, Excllent. Jim Walgreen is Awesome. He brings Professionalism along with knowledge and a genuine great attitude. It is nice to see a the same face in his positio More

by Ridgeline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Nov 05, 2017 -

Honda Westborough responded

Thank you for the kind words regarding your experience with Jim. Please let us know if we can be of further assistance. Best, Adam Tremblay, General Manager

November 01, 2017

great experience It was the first time I can say that I enjoyed the car buying experience. David Yang was very personable and pleasant to deal with. There was no pre More

by Sandra Koenig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2017 -

Honda Westborough responded

Thanks so much for leaving us a review, Sandra! We'll be sure to tell David and Toan what a great job they are doing! Many thanks and happy driving! Best, Adam Tremblay, General Manager

November 01, 2017

Recommended repairs During a routine oil change the technician diagnosed problems with the brake fluid, alignment, and shock absorber. The service advisor discussed the More

by RetiredCharlieK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson, Randy Robinson
Nov 01, 2017 -

Honda Westborough responded

Thank you, Charlie! We realize you have several choices when servicing your vehicle and we thank you for choosing Herb Chambers Honda. We value your business and look forward to serving you again in the future. Best, Adam Tremblay, General Manager

October 31, 2017

manager is very rude Trying to buy a uaed car there and the price was wrong based on what they said, and the manager was rude and doesn't want to admit there is amistake i More

by Gina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
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