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Honda Westborough

Westborough, MA

4.9
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,994 reviews

January 03, 2018

First time Honda owner. Honda CR-V Great car. Wish it had a little more storage, maybe either an additional small covered compartment under center armrest console and door arm rest comp More

by WestResident
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Natanel
Jan 03, 2018 -

Honda Westborough responded

Thank you so much for your feedback. Those are all great points about the CR-V. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Happy New Year! Best, Adam Tremblay, General Manager

December 29, 2017

Addressing recall They took me in at appointed time, explained what would be done to address recall and ensured I was comfortable waiting an hour for it. They kept me More

by karthis5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco, Abby Hermanson
Jan 01, 2018 -

Honda Westborough responded

Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Abby and Courtney. We value your business and hope to see you again soon! Happy New Year! Adam Tremblay, General Manager

December 28, 2017

Service Visit They seated me immediately, to go over what was being taken care of. The customer service was great, and the service was completed exactly as estimate More

by JoeM508
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Dec 29, 2017 -

Honda Westborough responded

Thank you,, Joe, for your business and we wish you a very Happy New Year! Adam Tremblay, General Manager

December 24, 2017

excellent service I brought the Honda Odyssey 2013 for service. Outstanding environment and very friendly people. The service man clearly explained what to do and the o More

by Yong Yang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Dec 26, 2017 -

Honda Westborough responded

Thank you for providing us with this great feedback! We appreciate all of your kind words and thank you for choosing us for your automotive needs. Happy Holidays! Adam Tremblay, General Manager

December 24, 2017

Amazing I have bought a bunch of cars from Honda westborough and always blown away at how easy that make it for me. Very impressed with adam and norm. They ar More

by Dimi2828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Tremblay
Dec 26, 2017 -

Honda Westborough responded

Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Happy Holidays! Adam Tremblay, General Manager

December 23, 2017

Thank you Herb Chambers Honda! We brought our '08 Accord in for its 200K check-up, and through thorough examination by the technician we realized we had much that needed immediate a More

by Happycar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service team, Jim Walgreen
Dec 26, 2017 -

Honda Westborough responded

Thank you so much for your kind words! Jim and the team are such assets to our team and I'm so glad you had the opportunity to work with them. I will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! Happy Holidays! Adam Tremblay, General Manager

December 23, 2017

Great experience from receiving recall letter to scheduling appointments to replacing part, the whole process is so smooth and well organized. Friendly service and More

by Honda201
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Dec 26, 2017 -

Honda Westborough responded

Thank you for providing us with this great feedback! Abby is wholly devoted to the success of our guests’ experiences and we are so proud to have her on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Happy Holidays! Adam Tremblay, General Manager

December 21, 2017

GREAT SERVICE This dealership makes sure that their customers are happy with the service that they provide. I have serviced my car at this dealership since I purch More

by gskocay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Dec 21, 2017 -

Honda Westborough responded

Thank you so much! We really appreciate your 7 (almost 8) years of business! Please let Matt or myself know if we may assist you again in the future. Happy Holidays! Adam Tremblay, General Manager

December 21, 2017

Another excellent service experience! Another great service experience! Abby was a joy to work with and very informative. And my headlight was repaired in less than 30 minutes while I enjo More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Dec 22, 2017 -

Honda Westborough responded

Thank you so much for taking the time to write this review. Abby is such an asset to our team and I'm so happy she was able to assist you. We truly value your business and hope to serve your automotive needs for many more years to come. Happy Holidays! Adam Tremblay, General Manager

December 21, 2017

Excellent service experience Matt was very helpful and attentive. He found a way to save me a few dollars on the list of services I needed, found me place in the waiting room near More

by Satisfied local Honda owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Dec 22, 2017 -

Honda Westborough responded

Thank you so much for taking the time to write this review. The entire Herb Chambers Honda of Westborough team strives to make every guest feel at home in our dealership. Matt is a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Happy Holidays! Adam Tremblay, General Manager

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