Honda Westborough

Just book it I set up my appointment online It was very easy to navigate I got a reminder about the service I showed up as scheduled Greeted right away Sa I set up my appointment online It was very easy to navigate I got a reminder about the service I showed up as scheduled Greeted right away Sat and went over my service requests Told me it would be ready in 90 Minutes It was ready early and at a great price More

Friendly and professional We continue to bring our Accord and CRV here for service. Service reps explain clearly what will be done and how long it should take. We find them ver We continue to bring our Accord and CRV here for service. Service reps explain clearly what will be done and how long it should take. We find them very competent, friendly and patient in explaining technical details. More

more than I expected Having made an appointment ahead of time for the "engine" icon on my dash, I wasn't sure if there was a big problem or not.....Randy took over as soon Having made an appointment ahead of time for the "engine" icon on my dash, I wasn't sure if there was a big problem or not.....Randy took over as soon as I entered the dealership, and then explained to me what it meant, or could mean in regards to the catalytic converter, and what my plan did and did not cover and why. Also adjusted the child lock on my rear passenger door that was in the middle and causing confusion because I could open the door from outside, but not from the inside. Even showed me what to do if it happened again. All in all, a good experience . More

Knowledgeble and competitive David Yang is the consummate salesman. His knowledge of the CRV was the best we have experienced after shopping multiple dealerships. He had all the David Yang is the consummate salesman. His knowledge of the CRV was the best we have experienced after shopping multiple dealerships. He had all the information we needed and provided a competitive price in a timely fashion. After the sale his expertise in the car was evident as he took the time to make sure we understood all the features of our EXL. I wholeheartedly recommend working with David when you buy Honda. More

Great experience , great knowledge of cars. They were very helpful in helping me find the car i wanted and keeping it in my budget. Would recommend. , great knowledge of cars. They were very helpful in helping me find the car i wanted and keeping it in my budget. Would recommend. More

Fast and excellent Service was great. Quick in and out. I stayed for the service and before I made some calls and finish my complementary coffee my car was ready. Thank Service was great. Quick in and out. I stayed for the service and before I made some calls and finish my complementary coffee my car was ready. Thank you for excellent service. More

Bad coordinator I was going to buy a Honda rigeline and when I was doing the test drive the sold the truck so when I pull over after the test drive the truck was SOLD I was going to buy a Honda rigeline and when I was doing the test drive the sold the truck so when I pull over after the test drive the truck was SOLD . I was waiting for the truck and I was calling before the truck was at the dealer y drove 1 hr to get that . The sales person was really nice but he's co worker was mean . Good luck to all of you . Thank you a lot Mark Vincent excelente Sales man but your co worker was mean. More

Best car buying experience Recently purchased a brand new Civic from Herb Chambers Westborough. I just wanted to acknowledge the great job done by the staff. Eric Stolberg is ea Recently purchased a brand new Civic from Herb Chambers Westborough. I just wanted to acknowledge the great job done by the staff. Eric Stolberg is easy to work with and is super knowledgeable about all things Honda. Will definitely be sending family and friends to you guys in the future. More

Straight forward and efficient My negotiation process started early December through an internet pricing request. Oliver responded and he was amazing along almost a month until I co My negotiation process started early December through an internet pricing request. Oliver responded and he was amazing along almost a month until I could go to the dealership and close the deal he worked so hard on. He always followed up and did what he promised to do. Once I got to the dealership Ashley introduced me to Sean. He was also extremely efficient and resolved everything I asked or needed. Finally Dean also solved all issues and got everything done as promised More

10,000 mile "B-1" , "B" service maintenance, tires low icon, Randy was very helpful and professional. The 10,000 mile "B-1" , "B" service maintenance, tires low icon, were fixed. I had reported to him that the s Randy was very helpful and professional. The 10,000 mile "B-1" , "B" service maintenance, tires low icon, were fixed. I had reported to him that the sunroof was leaking water. He had it checked it out and told me that he would order new sunroof with seal that goes around it is replaced. There were water stains all over the shade that covers the sunroof. He said that they would not replace the shade but would "try" to get the stains out - that is all he could do. I have a 2016 Honda CRV EX and think the shade should be replaced at Herb Chambers money as due to the manufacturer defect it also damaged the shade. Randy said that after the parts arrive at Herb Chambers, Westborough, MA - he will call me have it fixed. Thank you - More