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Honda Westborough

Westborough, MA

4.9
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,994 reviews

February 15, 2018

Leased for the first time I was offered the possibility of trading in my current Odyssey for a newer model as there is demand for used cars. Eric was able to get me the price I More

by Love my Odyssey
Recommend Dealer
Yes
Employees Worked With
Eric Stolberg
Feb 16, 2018 -

Honda Westborough responded

Thank you! It is so kind of you to compliment Eric and I will be sure to tell him what a great job he is doing. If you have any questions, please do not hesitate to call us. We are always here for you! Best, Adam Tremblay, General Manager

February 14, 2018

Oil change and state inspection Great customer service, excellent communication, friendly, efficient. He explain the procedure very details . Called twice about upgrading service and More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Feb 15, 2018 -

Honda Westborough responded

Thank you, Sam! We realize you have several choices when servicing your vehicle and we thank you for choosing Herb Chambers Honda of Westborough. We appreciate your business and look forward to serving you again in the future. Best, Adam Tremblay, General Manager

February 12, 2018

new car lease I leased my 4th Accord in a row from this dealer. Ryan Condon did an outstanding job with test drives and in explaining and facilitating the lease pro More

by Marge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Wright, Ryan Condon
Feb 12, 2018 -

Honda Westborough responded

Thank you so much for the great feedback, Marge! We really appreciate your continued business and I'll be certain to share your compliments with Ashley, Ryan and to the rest of the team. Until we have the opportunity to work with you again, take care! Best, Adam Tremblay, General Manager

February 12, 2018

Excelent service Oil change, wheel allignement, Tire Rotation and state inspection. Randy, is very polite and explained everything until I understand and questions we More

by Sunil Polineni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Feb 12, 2018 -

Honda Westborough responded

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Randy provides to our customers and I'll be sure to pass along your kind words. Best, Adam Tremblay, General Manager

February 12, 2018

Broken part replaced A recently purchased 6 month new 2017 Pilot, the cargo cover cracked. Not warranty but 'good will' replaced to make it right. Thank you! Satisfied cus More

by Chuck G
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Feb 12, 2018 -

Honda Westborough responded

Thank you, Chuck, for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Jim. We value your business and hope to see you again soon! Best, Adam Tremblay, General Manager

February 09, 2018

A1service with a smile I like that your service reps keep you informed of what is needed for your car and gives you options like if the oarticular service can wait till next More

by Holmesdeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Feb 12, 2018 -

Honda Westborough responded

Thank you for sharing your service experience with us! Best, Adam Tremblay, General Manager

February 09, 2018

Service was excellent. I always bring my car to Herb Chambers and always get the same great service every time. Even got a coupon for free car wash because o More

by Tucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Feb 12, 2018 -

Honda Westborough responded

Thank you for taking the time to post such great comments about your experience with Matt. Best, Adam Tremblay, General Manager

February 09, 2018

Oil change went smoothly and timely. Service attendant was informative and cordial. Had oil change and tire rotation. Told my emergency calipers needed service. Decided to wait on brak More

by Robert Bridges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Feb 12, 2018 -

Honda Westborough responded

Thank you so much for the great feedback, Robert! Until we have the opportunity to work with you again, take care! Best, Adam Tremblay, General Manager

February 09, 2018

Bought my new 2018 Honda Civic This is my 4th Honda Civic lease from Herb Chambers in Westborough, MA. I'm very happy with my purchasing experience. My sales rep is excellent. More

by HED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Honda Westborough responded

Thank you for sharing your service experience! I'm so pleased to hear that Norman was able to assist you with your 4th Honda Civic. Norman truly is a valuable member of our team and I am glad to hear he impressed you. Thank you again and please let us know if there is anything we can assist you with in the future. Best, Adam Tremblay, General Manager

February 08, 2018

Quick and courteous service I brought my 2017 Honda Ridgeline in for the maintenance minder 6 service which is the rear differential fluid change. It was written up quickly by Ji More

by Guti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Feb 08, 2018 -

Honda Westborough responded

Thank you for the wonderful review! I'm so glad to know Jim was able to provide you with a quick and positive service experience. Please come back to see us again! Best, Adam Tremblay, General Manager

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