Honda Westborough

Our entire experience was enjoyable and accommodating. We arrived at the dealership without an appointment and requested to see Norman Methe. Within a few minutes Norman arrived and he proceeded very effi We arrived at the dealership without an appointment and requested to see Norman Methe. Within a few minutes Norman arrived and he proceeded very efficiently to outline our options based on the basic description of what we were looking for. Norman spent a fair amount of time with us including showing us a few car options and offered us to test drive the cars. Norman guided us through the decision process, all the paper work and prep process so that we were able to drive the new car off the lot by mid afternoon - very efficient! More

Excellent Service Thank you for your hard work. I appreciate the help I got, and my service was performed in the estimated time quoted to me. Abby is very accommodating Thank you for your hard work. I appreciate the help I got, and my service was performed in the estimated time quoted to me. Abby is very accommodating and friendly. More

Fast respond, good service It’s very nice of Ashley to explain everything patiently to me when the brake problem came up during the regular exam in addition to my oil change ser It’s very nice of Ashley to explain everything patiently to me when the brake problem came up during the regular exam in addition to my oil change service. And it didn’t too long to get all the work done as I expected it would be. So in general good experience. More

Great service I HAVE BEEN TAKING MY 2014 HONDA ACCORD TO THIS SERVICE DEPT. SINCE NEW AND I HAVE ALWAYS BEEN EXTREMELY SATISFIED WITH THE SERVICE. VERY COURTEOUS AN I HAVE BEEN TAKING MY 2014 HONDA ACCORD TO THIS SERVICE DEPT. SINCE NEW AND I HAVE ALWAYS BEEN EXTREMELY SATISFIED WITH THE SERVICE. VERY COURTEOUS AND INFORMATIVE SERVICE REPS. More

Oil change & state inspection Had an oil change and state inspection and all went well. Was taken on time and Randy was an excellent service person.Always enjoy the coffee, muffins Had an oil change and state inspection and all went well. Was taken on time and Randy was an excellent service person.Always enjoy the coffee, muffins & donuts while I wait. When the car was ready, Randy explained what had been done and the charges on the bill. Always like the car wash & the interior vacuuming! More

It was a pleasure working with Eric Stolberg Eric saw to it that all of my request were met. He setup the delivery schedule and saw to it that all the items were completed Eric saw to it that all of my request were met. He setup the delivery schedule and saw to it that all the items were completed More

Great buying experience.....again! Ken Natanel is the best. Sold me my first Honda (2016 Accord) and now just got me into a new 2018. Super easy and fast. Total piece of cake. Ken Natanel is the best. Sold me my first Honda (2016 Accord) and now just got me into a new 2018. Super easy and fast. Total piece of cake. More

No hassle purchase The experience was very relaxed and easy going. Erik answered all my questions and was able to meet a deal that was very beneficial to us both. Ther The experience was very relaxed and easy going. Erik answered all my questions and was able to meet a deal that was very beneficial to us both. There was some miscommunication with Toan on the tire protection plan. I had waived everything, but was charged the tire protection plan. However, it was quickly corrected by reimbursing the amount through paying down the principle of the loan. More

Leased a new car Our sales associate David Yang, was fantastic! He was patient and kind and made our experience pain free. I especially like the way he illustrates o Our sales associate David Yang, was fantastic! He was patient and kind and made our experience pain free. I especially like the way he illustrates on paper the options we had for leasing. Toan Lam in Finance was equally wonderful! More

Fine service and very prompt! Second service visit and feel comfortable from beginning to end.The only issue which needs to be addressed would be the ladies room toilet which does Second service visit and feel comfortable from beginning to end.The only issue which needs to be addressed would be the ladies room toilet which does not work appropriately. More