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Honda Westborough
Westborough, MA
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,994 reviews
July 21, 2018
Excellent service Everyone was very polite and courteous, my car was serviced promptly, the waiting area is comfortable. I would definitely recommend this service dept Everyone was very polite and courteous, my car was serviced promptly, the waiting area is comfortable. I would definitely recommend this service dept and dealership More
by lgravlin
Employees Worked With
Randy Robinson
July 18, 2018
Excellent again, as usual Herb Chambers Honda of Westborough is consistently excellent. Always keep you informed and treat you like good friends. Will never go anywhere else. Herb Chambers Honda of Westborough is consistently excellent. Always keep you informed and treat you like good friends. Will never go anywhere else. Jerry (Service) was a ‘10’! More
by Melody
Employees Worked With
Jerry
July 15, 2018
Oil Change Had an oil change. Abby told me it would take 90 minutes and it was actually less time than expected. While the service there was good, having a min Had an oil change. Abby told me it would take 90 minutes and it was actually less time than expected. While the service there was good, having a minimum # of words for this review is crazy More
by Costomerx5
Employees Worked With
Abby Hermanson
July 13, 2018
Easy process, excellent service Easy to get an appointment at a time convenient to me. Simple process to check in and book. Staff kept me updated when there were issues or changes, a Easy to get an appointment at a time convenient to me. Simple process to check in and book. Staff kept me updated when there were issues or changes, and brought the car back to the door when finished - a real convenience on a rainy day. More
by PM
Employees Worked With
Jim Walgreen
July 13, 2018
Great Service I came in for an oil change and ask if they could check my kayak rack to make sure I put ii on right seeing I took it form my civic and now putting it I came in for an oil change and ask if they could check my kayak rack to make sure I put ii on right seeing I took it form my civic and now putting it on my CRV. Quick service not a long wait time and happy to hear my rack were put on correctly. Great Service !!! :) Thank You More
by LizSwan1
Employees Worked With
70873 Jeremiah Flynn, Jim Montegue, Randy Robinson
July 13, 2018
Good quick service Matt was very helpful in expediting my sign in and got me a ride back to work. He is always helpful as I have had him before. Matt was very helpful in expediting my sign in and got me a ride back to work. He is always helpful as I have had him before. More
by burns0521
Employees Worked With
Matt Gonyea
July 08, 2018
Had an A1 service, new tires, alignment and drive belt They were great to me!! Friendly and curious, Abby was very sweet and helpful. The technicians were able to get everything done on time and called They were great to me!! Friendly and curious, Abby was very sweet and helpful. The technicians were able to get everything done on time and called me as soon as it was done, Thank you! More
by cocoa2018
Employees Worked With
Abby Hermanson
July 06, 2018
Herb Chambers Honda, THE Best! I went in for a question about a trim piece on the steering wheel of my new 2018 CR-V, as well as a State Inspection Sticker. I met with Randy Robinso I went in for a question about a trim piece on the steering wheel of my new 2018 CR-V, as well as a State Inspection Sticker. I met with Randy Robinson the Service Advisor who was great. He immediately went a got Jeremy the Shop Foreman, who came right out to the car to look at the part I was concerned about, and addressed my concerns. I then asked Jeremy if he could also do an inspection sticker while I was there. He said if I had 30-45 minutes, he could definitely get that done. I went back in, sat with Randy who wrote up the service ticket, and then went to wait in the waiting area. Within forty minutes Randy came over to tell me that the car was all set. I have been leasing Honda's at Herb Chambers in Westboro for many years, and having recently encountered another Honda dealer, I can say without any reservation, that Herb Chambers is by far the best. All of the employees in Westboro go out of their way to see that every customer is treated with respect and leave with a smile. Randy, Jeremy and Jose in service and Jeff in transport, are all unmatched, and I want them to know how much I appreciate the way they take care of me every time I'm in for service. I also want to acknowledge the cashier (whose name I unfortunately have forgotten), as when I called earlier that morning, she was not only extremely upbeat and attentive to my concerns, she also took the time to check to see if a particular mechanic I was looking for, was working that day. Excellent job by all, all around, A+! More
by RHB
Employees Worked With
Other Employees :
Jeremy and Jose in Service, Jeff in Transport, Adam Tremblay, Randy Robinson
July 02, 2018
Best car buying experience I've had I knew what I wanted and was offered what I felt was a fair price. The car was delivered within a couple of days, purchased that evening and picked up I knew what I wanted and was offered what I felt was a fair price. The car was delivered within a couple of days, purchased that evening and picked up the next business day after insurance was arranged. A painless buying experience and I'm really enjoying the car, too. More
by bishophicks
Employees Worked With
June 18, 2018
Best service around Every time I come in for service I work with Matt Gonyea, his professional courtesy makes it a pleasant visit. I would recommend Herb Chambers Honda t Every time I come in for service I work with Matt Gonyea, his professional courtesy makes it a pleasant visit. I would recommend Herb Chambers Honda to anyone with a Honda vehicle. More
by Steven W Dunbar
Employees Worked With
Matt Gonyea
