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Honda Westborough
Westborough, MA
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,994 reviews
July 27, 2018
I had a great experience! Jerry was very attentive to our service needs. He listened and put together our requests and maintained contact with me while repairs were made. He wa Jerry was very attentive to our service needs. He listened and put together our requests and maintained contact with me while repairs were made. He was excellentl! More
by Penny7050
Employees Worked With
Jerry, Courtney Blasco
July 26, 2018
Another great experience Once again the service team was friendly, helpful, responsive and knowledgeable. I have been bringing our vehicles here for over 10 years and would no Once again the service team was friendly, helpful, responsive and knowledgeable. I have been bringing our vehicles here for over 10 years and would not consider any other option. Top notch service - both for me and my car! More
by Happy customer
Employees Worked With
Jim Walgreen
July 25, 2018
Extra Zip I was pleased with the work done on my car. I can tell the difference when I'm driving, accelerating or pulling out into traffic - there is an extra I was pleased with the work done on my car. I can tell the difference when I'm driving, accelerating or pulling out into traffic - there is an extra zip! And to add icing to an already positive experience ~ a car wash and vacuum!! Thanks guys! More
by wedtoHonda
Employees Worked With
Jody
July 24, 2018
Trusted service I know I can trust Herb Chambers Honda of Westboro to provide necessary service in a timely manner. With my work schedule this is very much appreciate I know I can trust Herb Chambers Honda of Westboro to provide necessary service in a timely manner. With my work schedule this is very much appreciated! More
by bethbrewer@charter.net
Employees Worked With
Jody Smith
July 24, 2018
Service Always Great experience highly recommend this dealership I have been going here for years. I would always go to a herb chamber dealership .Westboro is Always Great experience highly recommend this dealership I have been going here for years. I would always go to a herb chamber dealership .Westboro is the best More
by tzocco
Employees Worked With
Matt Gonyea
July 24, 2018
Bait and switch Heres how Herb Chambers Honda of Westborough will structure their bait and switch. You will be in contact with an online service representative, likel Heres how Herb Chambers Honda of Westborough will structure their bait and switch. You will be in contact with an online service representative, likely Sara. She will make no mention of the fact that in person you will deal with a different individual, such as Eric. When you show up and ask for Sara you will be redirected for Eric. This will be important later! You will have a brief conversation with Eric who has created a well rehearsed story behind why there is such a great deal on the car you are looking for. Then he'll go and come back to inform you the car was sold "late last night". Of course, it's not his fault he didn't know which cars you were planning on looking at. It's Sara's fault for not letting you know, but you will never see or talk to Sara. Would you like to test drive similar vehicles... Note: Sara does not appear on this review website. More
by CarGuy83756
Employees Worked With
Eric Stolberg
July 24, 2018
Great job! I had an oil change and 2 recalls. It was easy to make an appointment and the work was done quickly. The staff was friendly and helpful. I had an oil change and 2 recalls. It was easy to make an appointment and the work was done quickly. The staff was friendly and helpful. More
by hondamom
Employees Worked With
Matt Gonyea
July 24, 2018
Bought a new CRV I had a good experience with David Yang. He stayed late and helped me trade in my current car and drive home in a new CRV in about 4 hours. He was in I had a good experience with David Yang. He stayed late and helped me trade in my current car and drive home in a new CRV in about 4 hours. He was informative and helpful without being high pressured. More
by chuck7529
July 22, 2018
Outstanding Abby was terrific she made me feel comfortable told me what was going on and that she would call me the minute it was ready AND she did everything we Abby was terrific she made me feel comfortable told me what was going on and that she would call me the minute it was ready AND she did everything went like she said thanks Abby More
by Suefitz123
Employees Worked With
Other Employees :
Dean Kattan, Matt Gonyea, Abby Hermanson, Chris Cooper
July 22, 2018
Good sales person. New all about the car I am a repeat customer. This is the 4th car I have purchased at your dealership. Always been treated fairly. Knew all the features of the car we purch I am a repeat customer. This is the 4th car I have purchased at your dealership. Always been treated fairly. Knew all the features of the car we purchased More
by Mimi123
Employees Worked With
Steven was my sales person
