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Honda Westborough
Westborough, MA
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,994 reviews
December 24, 2018
Scheduled service/recall I had a scheduled appointment and even through the stress and chaos of the holidays approaching, Jody Smith was very kind, patient, and extremely help I had a scheduled appointment and even through the stress and chaos of the holidays approaching, Jody Smith was very kind, patient, and extremely helpful to make the process smooth and fast. Great customer service! More
by Ryan Castillo
Employees Worked With
Jody Smith
December 22, 2018
Brake service I was originally at dealership for an airbag recall, but asked the technician to also check my brakes for wear. Satisfied with the work done. I was originally at dealership for an airbag recall, but asked the technician to also check my brakes for wear. Satisfied with the work done. More
by Pilot
Employees Worked With
Jody
December 20, 2018
2017 Civic Si Battery This is by far the best dealership in terms of servicing my vechile ! World class customer service and management. This is why I always bring my car h This is by far the best dealership in terms of servicing my vechile ! World class customer service and management. This is why I always bring my car here because they know how to take care of me. More
by Jsantos20
Employees Worked With
Courtney Blasco, Jim Montegue
December 19, 2018
I had a wonderful experience with Matt Strong. Matt Strong is a charming young man and a gentleman. He is professional, was always courteous and has a low key style. I had confidence in him becau Matt Strong is a charming young man and a gentleman. He is professional, was always courteous and has a low key style. I had confidence in him because he does not do a hard sell. I would come back to him. He is a great public face for your dealership. More
by car
December 18, 2018
consistently strive to make customer happy Jerry was great to work with and took the time to walk through all the items (recall notices) with me to help me understand what was going to be done Jerry was great to work with and took the time to walk through all the items (recall notices) with me to help me understand what was going to be done to my vehicle. Jerry was also great at making sure my expectations were met. Our car didn't get washed (which is included in the service) because of the extreme cold the day of service, but Jerry followed up to say we could return anytime for a wash! More
by NGraftonHondaFamily
Employees Worked With
Jerry Flynn
December 17, 2018
Maintenance I was there for basic maintenance--oil change and tire rotation. I was in and out in less than an hour. Very professional staff - Abby Hermanson. I was there for basic maintenance--oil change and tire rotation. I was in and out in less than an hour. Very professional staff - Abby Hermanson. More
by Luvoflabs1230
Employees Worked With
Abby Hermanson
December 14, 2018
Oil change and air bag recall Jerry my service rep is always friendly and helpful and tells me what exactly will be done to my car and the timing of completion Jerry my service rep is always friendly and helpful and tells me what exactly will be done to my car and the timing of completion More
by Blanket1
Employees Worked With
Jerry Flynn
December 14, 2018
Great Service, True Professionalism Matt was professional, warm and friendly from the moment we stepped into Herb Chambers Honda. He listened to our needs and was really focused on getti Matt was professional, warm and friendly from the moment we stepped into Herb Chambers Honda. He listened to our needs and was really focused on getting us the right car for our needs. The rest of the staff were great too. Because of Matt’s professionalism we will no doubt be a returning customer. Thanks to Matt and the rest of the staff for making this a great car buying experience. More
by Jmonta
Employees Worked With
James Bulger, Matthew Strong
December 13, 2018
Great Service as always I had to bring my car in for maintenance schedule. Everything was done as expected. The service manager was very polite and professional. I find the s I had to bring my car in for maintenance schedule. Everything was done as expected. The service manager was very polite and professional. I find the service people are great every time I go here. More
by Joan C deGrandmaison
Employees Worked With
I don't remember his name.
December 12, 2018
Air bag recall Great service technician. Friendly. Work went as promised. Aleta great place to go! My appointment was the perfect time for me to get there for Great service technician. Friendly. Work went as promised. Aleta great place to go! My appointment was the perfect time for me to get there for More
by Artbj
Employees Worked With
Jim Montegue
