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Honda Westborough
Westborough, MA
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,994 reviews
January 19, 2019
Excellent all the way Excellent customer service and great work by mechanics would definitely recommend to family and friends. Even found a couple coupons I could use to sa Excellent customer service and great work by mechanics would definitely recommend to family and friends. Even found a couple coupons I could use to save a bit off service More
by Rollinsx6
Employees Worked With
Abby Hermanson
January 16, 2019
Top rate customer service Talked to several dealers before landing at Herb Chambers. Matthew was extremely helpful without pressing me. Took the time needed to make sure I got Talked to several dealers before landing at Herb Chambers. Matthew was extremely helpful without pressing me. Took the time needed to make sure I got the car I needed. Great experience! More
by LeahJ
Employees Worked With
Justin (finance), Matthew Strong
January 15, 2019
Helpful salesman I was very happy w/ the help and knowledge of the salesman at Honda. I came in to trade my car for a bigger car. Matthew Strong helped me find just wh I was very happy w/ the help and knowledge of the salesman at Honda. I came in to trade my car for a bigger car. Matthew Strong helped me find just what I wanted. He fought to get me the best price on my trade-in. He kept in tough w/ me during the whole process, answering all my questions. More
by Angela Innamorati
Employees Worked With
Adam Tremblay, Matthew Strong, Nicole Brown
January 15, 2019
Excellent and honest salesmanship Recently bought a 2019 Honda Accord sport and could not have had a better experience. Matthew knew the car and process inside and out and truly worked Recently bought a 2019 Honda Accord sport and could not have had a better experience. Matthew knew the car and process inside and out and truly worked very hard on my behalf to get the best deal and financing available. More
by Johmboyle31
Employees Worked With
Adam Tremblay, Matthew Strong
January 15, 2019
Service on January 14, 2019 I had a recall on my CRV, and a few additional items I wanted them to check, and the car was perfect when returned. Jerry, in service went above and I had a recall on my CRV, and a few additional items I wanted them to check, and the car was perfect when returned. Jerry, in service went above and beyond addressing a question I had about my seatbelt. He actually went out to my car to answer this question. More
by JR17
Employees Worked With
Jerry (I forgot his last name)
January 14, 2019
Fantastic Customer Service Justin was so helpful and courteous when I took my HRV in for a recall. Definitely the best experience I’ve had bringing a car in for service. I will Justin was so helpful and courteous when I took my HRV in for a recall. Definitely the best experience I’ve had bringing a car in for service. I will be asking for him directly with any other service or repair. He listened to my concerns and did not try to upsell me on anything. Customer service like this really puts you at ease. I love that my car was vacuumed and washed too! Thank you so much for making this a pleasant experience! More
by Bexter1228
Employees Worked With
Justin in Service
January 12, 2019
Excellent Customer Service! Shopping for a new car is not easy- there are lots of emotions involved- I mean, c'mon, spending a lot of money- grieving the now non-functional car, Shopping for a new car is not easy- there are lots of emotions involved- I mean, c'mon, spending a lot of money- grieving the now non-functional car, etc. Sean was fabulous. As a single mom, I've got my two boys in tow. Sean had LEGOS in his desk. Deal made. I am very happy with the deal that I got, and Sean walked me through it. Highly recommend working with him. Can't wait to pick up our new Odyssey, Zeus, this week! More
by Hbaer
Employees Worked With
Sean Schurman
January 10, 2019
Fantastic! I had a 2006 civic that had some idling issues. Chris got me in, diagnosed, and fixed the problem within hours of the car being dropped off. All this I had a 2006 civic that had some idling issues. Chris got me in, diagnosed, and fixed the problem within hours of the car being dropped off. All this just before the New Year holiday, and they were already booked solid. The car is running fantastic! Couldn't be more happy with the service I received. The service writer, Matt, was also great! He listened carefully to my concerns, and communicated effectively everything that the car needed. Thanks, Matt More
by dave the wheel guy
Employees Worked With
Matt Gonyea, Chris Cooper
January 10, 2019
Routine service Chris was very helpful and kept me informed every step of the way. I had a lot of work done in a short period of time and was very satisfied. Chris was very helpful and kept me informed every step of the way. I had a lot of work done in a short period of time and was very satisfied. More
by langste
Employees Worked With
Chris Cooper
January 10, 2019
Top Notch Buying Experience Can’t say enough good things about the Herb Chambers experience. These guys are truly easy to work with, and take a lot of the frustration out of the Can’t say enough good things about the Herb Chambers experience. These guys are truly easy to work with, and take a lot of the frustration out of the buying experience. We had been considering either a new Honda Pilot or an Infiniti QX60. We were upfront with our sales person at Honda, where we visited first, and after test driving and reviewing numbers, Honda’s general manager called the Infiniti dealership to inform them to expect us and even get a car ready. They call this their Concierge Service and it made us feel really valued as customers. After our visit to Herb Chambers Infiniti, we decided on the Pilot E-XL. Our sales person, Norman Methe, was polite, professional, and informative throughout the process and we felt great about the pricing. They also had exactly the color and equipment combination we were looking for in their inventory. I would highly recommend Norman and this dealership to anyone. More
by Jtsknox82
