
Honda Westborough
Westborough, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,994 reviews
Easiest service I've ever had This being my first Honda, I was apprehensive of my first appointment. From the moment I drove into the new Service facility, until I left 1.5 hrs la This being my first Honda, I was apprehensive of my first appointment. From the moment I drove into the new Service facility, until I left 1.5 hrs later, I couldn't have been more satisfied. They accepted my coupon for a discounted service and didn't try to sell me service I didn't need. Jerry did an awesome job explaining the work done. They even fit the recall of a AC module and delivered the car back to inside the garage bay shiny from being washed. I'll definitely come again! More
friendly and efficient service Quick, efficient service. Staff was pleasant to deal with. Costs were clearly explained. Will continue to have work done at the dealership in the futu Quick, efficient service. Staff was pleasant to deal with. Costs were clearly explained. Will continue to have work done at the dealership in the future. More
Recall on passenger airbag The service on the recall on the passenger airbag was estimated to take 45 minutes, and that's exactly how long it took. Thank you for your courtesy The service on the recall on the passenger airbag was estimated to take 45 minutes, and that's exactly how long it took. Thank you for your courtesy and promptness. More
2011 Honda Pilot I have been coming to this service center since 2006 and I wouldn't take my Honda anywhere else. They let you know if anything comes up unexpectedly b I have been coming to this service center since 2006 and I wouldn't take my Honda anywhere else. They let you know if anything comes up unexpectedly before any work is done, I trust they aren't trying to get you to do more than you would like, and the work done is top notch. Car always runs better when I leave. Jerry continued the great work I normally receive with Randy. More
Buyer Beware! The traction light was on and I had to bring my vehicle back three times for them to finally diagnosis that the "vtm-4 control unit located in rear ca The traction light was on and I had to bring my vehicle back three times for them to finally diagnosis that the "vtm-4 control unit located in rear cargo area left side" needed replacing. Estimate= $863.64. I brought it to a local mechanic shop and he researched the traction light being stuck on. He calibrated the sensor for a total of $75.00. Problem solved! Herb Chambers Honda Westborough had serviced my vehicle and changed other sensors. After changing those sensors, I have since learned, it is necessary to recalibrate the traction sensor; not replace it. Was this an attempt to take advantage of this consumer or just a simple mistake by the Herb Chambers Westborough Service Department mechanic on the job? I guess I will never know. I do know this: Herb Chambers Westborough Service Department will not get another shot at fixing my vehicle again. More
Comfortable and efficient Everyone was polite, the gentleman assisting me was very knowledgeable and accommodating. I was in and out in a relatively short period of time and ma Everyone was polite, the gentleman assisting me was very knowledgeable and accommodating. I was in and out in a relatively short period of time and managed to grab food in between. Would definitely go back. More
I was very pleased with the Honda dealer Nice people. They work with you. They take their time with the buyer. They offer us refreshments. We are in love with our purchase. Thank you Nice people. They work with you. They take their time with the buyer. They offer us refreshments. We are in love with our purchase. Thank you More
I do not know what this is Jody Smith was outstanding, He made my first visit to the Westborough Service Center a good one. He was very helpful and went out of his way to mak Jody Smith was outstanding, He made my first visit to the Westborough Service Center a good one. He was very helpful and went out of his way to make sure I was comfortable and informed. I think that you are lucky to have such a dedicated employee. More
I Love my new 2018 Honda Accord Touring I'm so excited to be a Honda owner again. I bought a new 2018 Honda Accord touring it is beautiful and my experience with everyone at the dealership h I'm so excited to be a Honda owner again. I bought a new 2018 Honda Accord touring it is beautiful and my experience with everyone at the dealership has been excellent. More
Friendly and professional We appreciated the time and attention that Aaron Nguyen gave to us. Also, the staff that dealt with us on the day of the purchase and on the day that We appreciated the time and attention that Aaron Nguyen gave to us. Also, the staff that dealt with us on the day of the purchase and on the day that we got our inspection was friendly and professional. My only concern is the amount of time we spent on the first day: from 1:30 pm until 6:00 pm. Why is the process so time consuming? Marcel LaVergne More