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Honda Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.9
2,989 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,989 reviews

July 26, 2024

Bryana my service advisor was very courteous and explained all of Honda's policies. She represents Herb Chambers Honda in Westborough. Very pleased today More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryana
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Jul 29, 2024 -

Honda Westborough responded

John, we're delighted to hear that Bryana provided you with excellent service at Herb Chambers Honda of Westborough. Thanks for sharing your positive experience!

July 24, 2024

Alex was a pleasure to work with. He was courteous, knowledgeable and respectful our time. Will recommend Herb Chambers to friends and family. More

by amykay1117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander in sales and Adelle
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Jul 24, 2024 -

Honda Westborough responded

Amy, we're delighted to hear Alex provided such a positive experience at Herb Chambers Honda of Westborough. Thanks for recommending us!

July 24, 2024

Patrick is very knowledgeable, courteous, and friendly. He made choosing the perfect car an easy process. More

by Judy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
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Jul 25, 2024 -

Honda Westborough responded

Judy, we're delighted to hear that Patrick made your car-buying experience smooth and enjoyable at Herb Chambers Honda of Westborough. Thanks for the great feedback!

July 23, 2024

Bad work not fix the problem and very bad costumer service they charge and not resolved the problem of my car why I'm leave there for fix.not recomendation. More

by elcosme1892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Kelley
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2024 -

Honda Westborough responded

We're disappointed to hear about your experience. We'd appreciate the chance to address your concerns, so please reach out when you can. Thank you, James A. Bulger - General Manager - james@herbchambers.com

July 23, 2024

Great sales staff, reasonable prices, very helpful in picking the right vehicle for my family's needs More

by pip1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mai and Toan
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Jul 24, 2024 -

Honda Westborough responded

We're delighted to hear that our sales staff at Herb Chambers Honda of Westborough could assist in finding the perfect vehicle for your family. Thanks for sharing your positive experience!

June 19, 2024

Service dept considerate of my vehicle by returning it to me free of grime on my steering wheel and the floor mats More

by norastina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in service
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Jun 19, 2024 -

Honda Westborough responded

Norastina, we're glad to hear our service team at Herb Chambers Honda of Westborough took great care of your vehicle. Thanks for the positive feedback!

June 19, 2024

This is our second time purchase at this location. Mir Iqbal, sales person helped us buy our new SUV. He is very helpful and quick and made it a very good experience. We'll start from here for our nex More

by Syamala.R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mir Iqbal
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Jun 20, 2024 -

Honda Westborough responded

We're delighted to hear that Mir Iqbal provided such excellent service during your second purchase at Herb Chambers Honda of Westborough. Thanks for choosing us again, and we look forward to assisting you with your next car!

June 17, 2024

I was very happy with the Customer Service received from Alex. I would happily come back again. More

by Mawirtenson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Honda Westborough responded

Thank you for coming to Herb Chambers Honda of Westborough! We look forward to assisting you again!

June 13, 2024

Sales rep David was professional, very knowledgeable, and extremely helpful throughout the entire sales process, and even following the sale! I was very impressed with how he handled every engagement of the More

by Amosher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David W
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Jun 13, 2024 -

Honda Westborough responded

We're delighted to hear that David provided such excellent service during and after your purchase at Herb Chambers Honda of Westborough. Thanks for sharing your positive experience!

June 08, 2024

Service from James Sinclair was great. He explained what was going to take place with my service very clearly. He stated he would have me in and out quickly, which he did. Highly recommend More

by briandkeith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sinclair
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Jun 10, 2024 -

Honda Westborough responded

Briandkeith, we're delighted to hear that James provided such excellent service at Herb Chambers Honda of Westborough. Thanks for the recommendation and your kind words!

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