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Honda Westborough

Westborough, MA

4.8
2,998 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,998 reviews

December 01, 2020

Scott was just amazing. So nice and kind. Explained everything from what I wanted to what I could afford. His follow up was spot on. I truly loved my experience with Scott and Honda. Love my new car!!! More

by bmorgan7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My Financial Gentleman was outstanding as well as Scott
Dec 22, 2020 -

Honda Westborough responded

bmorgan7 - Thank you for providing us with this great feedback! Scott is wholly devoted to the success of our guests’ experiences and we are so proud to have him on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs! - Herb Chambers Honda of Westborough team

November 30, 2020

Excelente service, it's a little pricey but i have the confidence my car is ready for the winter and safety is a priority to me More

by ogfortoul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Roun
November 27, 2020

Matt Gonyea is very professional and does a great job of listening to customer. He does a great job of explaining what will be performed before and after service is completed. More

by ga7982
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Gonyea
Dec 21, 2020 -

Honda Westborough responded

ga7982 - Thank you so much for the wonderful review! Matt is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come! - Herb Chambers Honda of Westborough team

November 21, 2020

Service is always excellent. The service area is nice. I always go here knowing that my car is taken care of. Keep up the good work. More

by Honora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 15, 2020 -

Honda Westborough responded

Honora - Thank you for this terrific review and for your continued patronage! Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! Herb Chambers Honda of Westborough team

November 19, 2020

Sales rep David Yang is the best! He is not pushy and strives for what you are looking for in a used vehicle! The dealership was very clean with hand sanitizer everywhere and I felt very comfortable meet More

by Purplelightwind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Gonyea
Dec 15, 2020 -

Honda Westborough responded

Purplelightwind - Wow, thank you for the wonderful review! We're so glad to know David was able to provide you with such a positive buying experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again and happy driving! - Herb Chambers Honda of Westborough team

November 16, 2020

Service process was professional and easy. The team was able to tell me what to expect, communicated what was going to be done, and then delivered exactly what they said. More

by Ryan Cable
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Sbrogna
Dec 11, 2020 -

Honda Westborough responded

Ryan Cable - Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience and we're proud of the great service that our team provides to our customers. Thank you again and if we can assist in anything further please let us know! - Herb Chambers Honda of Westborough team

November 15, 2020

Took my car here for a diagnostic after buying a honda in a private car sale many safety concerns. Honda of westborough was Extremely professional group of people, at this location explained everything to us More

by Jessica
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Roun
Dec 11, 2020 -

Honda Westborough responded

Jessica - Thank you very much for leaving such a fantastic review! We're so happy to know that you enjoyed working with our team. An upfront, honest, and professional approach is always our goal and we're glad to know Peter succeeded. Thank you again and if we can assist you in any way please don't hesitate to reach out! - Herb Chambers Honda of Westborough team

November 15, 2020

Justin walked me through the process explaining what needed to be done and what might be an issue but could be put off until the next service. no pressure to buy service options not immediately necessar More

by frank.kavanagh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin service dept.
Dec 15, 2020 -

Honda Westborough responded

frank.kavanagh - Thank you so much for your feedback on your recent experience with Justin. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Thank you for your comments and if we can assist further please let us know! - Herb Chambers Honda of Westborough team

November 15, 2020

Peter was courteous, knowledgeable, and professional. Our car was ready when promised. Peter was courteous, knowledgeable, and professional. Our car was ready when promised. Have a good day. More

by m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea, Peter Roun
Dec 11, 2020 -

Honda Westborough responded

m - Thank you so much! We're so pleased to learn that your visit with Peter was such a positive experience. We appreciate you recommending our dealership and we hope to see you again in the future! - Herb Chambers Honda of Westborough team

November 15, 2020

Both Steve and Norman were great to work with. No pressure. This was our 5th Honda. Very pleased with the dealership and the Honda quality. More

by Rlcrandall
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Santo
Dec 11, 2020 -

Honda Westborough responded

Rlcrandall - Thank you for sharing this great feedback. We're so happy to know that Steve and Norman were able to assist you with your 5th Honda purchase! Thank you for sharing and we look forward to providing you with 5-Star service again in the future! - Herb Chambers Honda of Westborough team

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