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Honda Westborough

Westborough, MA

Overview
Employees
Reviews
4.9
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,994 reviews

December 17, 2020

Went in for a few minor different issues and all were addressed and I was out of there in an hour. Great customer service and very easy to schedule an appointment online. Gave helpful advice and didn't o More

by Amanda B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea, Chris Cooper, Randy Robinson, Jody Smith , Peter Roun
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Dec 29, 2020 -

Honda Westborough responded

Amanda B - Thank you for the five-star review! We're so happy to hear that our service department was able to assist you! We value our honest and upfront approach. Thank you for your business and we look forward to assisting you again in the future! - Herb Chambers Honda of Westborough team

December 12, 2020

First time at herb chambers Westborough- relocated back to ma and tried anther dealership which was a bit closer to my house but not satisfied. My service advisor was great, took his time explaining the More

by robg0311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
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Dec 29, 2020 -

Honda Westborough responded

robg0311 - Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Randy is such an asset to our team and we're so glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, and friendly personality make him an irreplaceable member of our team. Thank you for your business and we hope to have the opportunity to work with you again! - Herb Chambers Honda of Westborough team

December 05, 2020

I Received a free full point inspection, this allowed me to identify issues with the car that I may not be able to fix now, but will do in the future. More

by Shadid78
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Roun , Manuel Soto
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Dec 23, 2020 -

Honda Westborough responded

Shadid78 - Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I Thank you again and we look forward to working with you again in the future! - Herb Chambers Honda of Westborough team

December 04, 2020

Herb Chambers Service advisors are very knowledgable and trustworthy. I trust their judgement and feel my car is in good hands. Jody Smith is my go to advisor. More

by bethbrewer@charter.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Smith
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Dec 23, 2020 -

Honda Westborough responded

bethbrewer@charter.net - Thank you for taking the time to post such great comments about your experience with Jody! We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and for your continued support! - Herb Chambers Honda of Westborough team

December 03, 2020

As a Honda owner since 1973 I think I have become some what of an informed consumer / customer and have found Herb Chambers Honda Westborough to be the best of the best when it comes to purchase and servi More

by joekober
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Report | Print
Dec 22, 2020 -

Honda Westborough responded

joekober - Thank you! We realize you have several choices when it comes to servicing your vehicle and we thank you for choosing Herb Chambers Honda of Westborough! We pride ourselves on providing our guests with top notch customer service and a stress-free experience, so we're pleased to hear that our team was able to provide you with exactly that. We thank you for your business and look forward to serving you again in the future! - Herb Chambers Honda of Westborough team

December 01, 2020

Scott was just amazing. So nice and kind. Explained everything from what I wanted to what I could afford. His follow up was spot on. I truly loved my experience with Scott and Honda. Love my new car!!! More

by bmorgan7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My Financial Gentleman was outstanding as well as Scott
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Dec 22, 2020 -

Honda Westborough responded

bmorgan7 - Thank you for providing us with this great feedback! Scott is wholly devoted to the success of our guests’ experiences and we are so proud to have him on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs! - Herb Chambers Honda of Westborough team

December 01, 2020

I love this dealership. It is so efficient, service reps helpful, coffee great, waiting area clean, comfortable! Always keep you informed about what is needed and cost. More

by Carjans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Roun
Report | Print
Dec 22, 2020 -

Honda Westborough responded

Carjans - Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoy working with our team. We value your business and hope to see you again soon! - Herb Chambers Honda of Westborough team

November 30, 2020

Excelente service, it's a little pricey but i have the confidence my car is ready for the winter and safety is a priority to me More

by ogfortoul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Roun
Report | Print
November 27, 2020

Matt Gonyea is very professional and does a great job of listening to customer. He does a great job of explaining what will be performed before and after service is completed. More

by ga7982
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Gonyea
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Dec 21, 2020 -

Honda Westborough responded

ga7982 - Thank you so much for the wonderful review! Matt is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come! - Herb Chambers Honda of Westborough team

November 21, 2020

Service is always excellent. The service area is nice. I always go here knowing that my car is taken care of. Keep up the good work. More

by Honora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
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Dec 15, 2020 -

Honda Westborough responded

Honora - Thank you for this terrific review and for your continued patronage! Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! Herb Chambers Honda of Westborough team

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