Honda Westborough

We came back to Herb Chambers Honda of Westborough to buy a second car. We also went back to the same salesperson as the experience we had the first time was great. This time we had an even better experience a second car. We also went back to the same salesperson as the experience we had the first time was great. This time we had an even better experience. We told him we were comparing vehicles and also looking at leasing vs. buying. Norman worked with us throughout the process and was open and honest with us. We will highly recommend him to others regarding buying a car. More

Every person I dealt with was professional, courteous, accommodating and very helpful. David Yang was very thorough in explaining different functions of the CR-V as well as being sure everything was sanit accommodating and very helpful. David Yang was very thorough in explaining different functions of the CR-V as well as being sure everything was sanitized. The whole process was excellent. I appreciate the one stop service regarding the registration, new plates, insurance contact, inspection, etc. as well as the closing on the leased auto. I would not hesitate to recommend you to someone. More

The service department honored a warrantee that we couldn't find a record of. The service representative was most interested in listening to me and pleasing me. Also the parts department was fast and couldn't find a record of. The service representative was most interested in listening to me and pleasing me. Also the parts department was fast and friendly with their service. Thank you. More

I had a problem with my radio. I called early on a Saturday and the service department was able to check my vehicle on that day and fixed the problem. All involved were kind and courteous. Saturday and the service department was able to check my vehicle on that day and fixed the problem. All involved were kind and courteous. More

Great dealership with a friendly and efficient service department...always satisfied when I bring my truck in for service. Justin took care of me on this recent visit and showed great customer service. department...always satisfied when I bring my truck in for service. Justin took care of me on this recent visit and showed great customer service. More

Manny is a great worker and we appreciated his know and efforts. John Bourke 🙏 Thank you so very much Manny you went over and beyond. efforts. John Bourke 🙏 Thank you so very much Manny you went over and beyond. More

good process, Everyone involved was professional. this is my 3rd car I have bought from Herb Chambers and I will come back again. Thanks. Have a good Holiday is my 3rd car I have bought from Herb Chambers and I will come back again. Thanks. Have a good Holiday More

Superb dealer service, they go above and beyond to satisfy even the pickiest customer. All work performed as described and fairly priced. Complimentary car wash (if they have the time) and vacuum the satisfy even the pickiest customer. All work performed as described and fairly priced. Complimentary car wash (if they have the time) and vacuum the interior, plus a really great shuttle driver if it's not a while-you-wait repair. Chris Cooper the service manager runs a really tight ship and his 3 decades plus experience in dealer service shows in all kinds of ways, some small and some big. They take the time to really explain all the little details so you really know what's going on with the vehicle, and make an informed decision about how far to go with repairs. Honestly for Honda, I can't imagine going anywhere else!! I can also say that there cleanup crew offers first class detailing for a very fair price, better quality cleaning and lower price than other dealers for sure. We'll be back...that's also for sure...another satisfied customer and 5 stars all around to Chris C. and his team. We really appreciate all you have done for us:-) More

Randy was kind, professional, and patient. He explained to all my questions, and gave recommendations for future maintenance that should be done for my car. to all my questions, and gave recommendations for future maintenance that should be done for my car. More

Justin Sbrogna was excellent. He reviewed the history of my car and technical service bulletins to ensure everything was up to date and safe. He started my repair as soon as I checked in without any delay. my car and technical service bulletins to ensure everything was up to date and safe. He started my repair as soon as I checked in without any delay. The estimated time for my repair was accurate. Thanks More