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Honda Westborough

Westborough, MA

4.9
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,994 reviews

February 24, 2021

I walked in and everyone was friendly and helpful. Norman, my sales rep, was recommended to me and I was very satisfied with him. Everything went smoothly More

by joan_bertonazzi2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Honda Westborough responded

joan_bertonazzi2 - Thanks so much for leaving us a review! We'll be sure to tell Norman what a great job he is doing! Many thanks and happy driving! - Herb Chambers Honda of Westborough team

February 23, 2021

I dealt with Jim and Sean in purchasing our new Odyssey and they were excellent and knowledgable. Additionally, i felt they would bend over backwards to help us. This is the 2nd Honda i have purchased from More

by Jrhebble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Schurman, Jody Smith
Feb 24, 2021 -

Honda Westborough responded

Jrhebble - Thank you! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team. Jim and Sean are exceptional and we truly value them. Thank you for your continued business and please let us know if there is anything we can help you with. Enjoy your new Odyssey! - Herb Chambers Honda of Westborough team

February 21, 2021

Chris Cooper and Matt are exceptional managers in the service department. They are always exemplifying great customer service skills. I am very happy with their service always. More

by Lori Alie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea, Chris Cooper, Randy Robinson
Feb 24, 2021 -

Honda Westborough responded

Lori Alie - Thank you! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team. Chris and Matt always make sure their clients are well taken care of! Thank you for your continued business and please let us know if there is anything we can help you with. - Herb Chambers Honda of Westborough team

February 21, 2021

i went on line and booked an appointment for a state inspection. I was in and out of the dealership with in 45 minutes. Service was friendly, efficient and the attendant at desk was informative as well More

by drichard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Bradley helped me at the service desk. He was attentive informative and welcoming.!!!!!!
Feb 24, 2021 -

Honda Westborough responded

drichard - Thank you! Your kind words are greatly appreciated. It is so rewarding to know that our team was able to provide you with a pleasant experience. We try to make the process easy, transparent, and fun. Thank you for your business, and please let us know if we can ever assist you in the future! - Herb Chambers Honda of Westborough team

February 19, 2021

Good service, on time response . This center always maintains very hygiene. Good enough maintenance of water/coffee/snack supplies. Overall it’s a reliable center. More

by swarna_ml
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Feb 24, 2021 -

Honda Westborough responded

swarna_ml - Thank you so much for sharing this with us! We're so glad that you had such an enjoyable visit with us. Thank you again and we look forward to seeing you in the future! - Herb Chambers Honda of Westborough team

February 17, 2021

Very helpful explaining what service is due on B service.. very friendly and very clean .. I like to thank the gentleman who took down my information on my my car very pleasant man.. More

by Jellybean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Feb 23, 2021 -

Honda Westborough responded

Jellybean - We sincerely appreciate the time it took for you to write this great review about our team! Our number one goal is providing an exceptional customer experience. We're so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future! - Herb Chambers Honda of Westborough team

February 16, 2021

Whenever I go to the honda for the service the Randy at honda always treated me nicely like we are one big family. Always happy to go to Honda in Westboro More

by Kristy Ta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Robinson
Feb 23, 2021 -

Honda Westborough responded

Kristy Ta - Thank you for taking the time to share your experience! We're thrilled that you enjoyed working with Randy, he's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Honda of Westborough team

February 15, 2021

Another Great Experience servicing my 2014 CRV! Matt Another Great Experience servicing my 2014 CRV! Matt Gonyea , assistant service manager,is a pleasure to deal with! He is extremely courteous, inf More

by Elaine D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cashier very pleasant and efficient , Matt Gonyea, Randy Robinson
Feb 23, 2021 -

Honda Westborough responded

Elaine D - Thank you for taking the time to share your encouraging and kind words of Matt and Randy. At Herb Chambers Honda of Westborough, we take great pride in surpassing any and all expectations you might have in your vehicle service decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our service team. We appreciate your business and look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Westborough team

February 13, 2021

Visited the dealership for a recall. Randy did a good job explaining the process and updating me on the progress. The wait was as estimated. Thanks! More

by Duckkaram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Feb 23, 2021 -

Honda Westborough responded

Duckkaram - Thank you so much for sharing this with us! We're so glad that you had such an enjoyable visit with us. We appreciate your comments about Randy and your five star rating. Thank you again and we look forward to seeing you in the future! - Herb Chambers Honda of Westborough team

February 12, 2021

The Service person Cameron was one in the million. Very polite, knows what his customers wants and need. He put his customers first. I really appreciate the service I received from him. Please tell him, t More

by Alexprempeh11alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron.
Feb 23, 2021 -

Honda Westborough responded

Alexprempeh11alex - Thank you for taking the time to share your experience with Cameron. We're so glad to hear you had such an enjoyable visit and that you found Cameron to be informative and thorough. We will be certain to let him know he is doing a wonderful job. Thank you again for your business and wee look forward to serving your automotive needs for years to come! - Herb Chambers Honda of Westborough team

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