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Honda Westborough

Westborough, MA

4.9
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,994 reviews

March 04, 2021

An excellent experience again at Herb Chambers Honda. Chris and his service team are second to none. I would not think of bringing my Honda anywhere but to the Westborough location. More

by Richard.Mall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cooper, Peter Roun
Mar 18, 2021 -

Honda Westborough responded

Richard.Mall - Thank you for the kind words about Chris and our team. We are truly lucky to have such wonderful people working here. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future! - Herb Chambers Honda of Westborough team

March 04, 2021

Peter was straightforward and honest with the service recommendation. Service Dept did a great job cleaning the car as well. Consistently good service from this department. More

by EAKBERGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Roun
Mar 18, 2021 -

Honda Westborough responded

EAKBERGER - Thank you for this terrific review and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. We're so glad Peter been able to assist you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! - Herb Chambers Honda of Westborough team

March 04, 2021

The Fellow who took my car and the Service rep were both very nice. This was for a recall, update on the software. The Service rep listened to me and reviewed what we were having corrected. They also washe More

by Pamela
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jody Smith
Mar 18, 2021 -

Honda Westborough responded

Pamela - Thank you so much! We're so pleased to learn that your visit here was such a positive experience. We appreciate your business and we hope to see you again in the future! - Herb Chambers Honda of Westborough team

March 04, 2021

Great experience all around. From the attentive and customer centered approach that the general manager takes to the dedication and attention to detail of the salesman. All around a great experience he More

by Liz12304
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perkins Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Honda Westborough responded

Liz12304 - Thank you for your thoughtful post. We are so happy to know that you enjoyed working with Scott and that our team exceeded your expectations. We appreciate your business and we hope to have the opportunity to assist you with your automotive needs again in the future! - Herb Chambers Honda of Westborough team

March 03, 2021

You guys are awesome .This is my second lease with Honda. Like the first time I received a great treatment..Friendly and experience team. Kudos . More

by Joseroacordero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perkins Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Honda Westborough responded

Joseroacordero - Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with our team! If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Honda of Westborough team

March 02, 2021

James and his team are always great would not use anyone else!! James has always helped out when purchasing our vehicles so why change if it ain’t broke don’t fix it! In my eyes He and his team is the BEST More

by Jahso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Honda Westborough responded

Jahso - Thank you! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that our team is always able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! - Herb Chambers Honda of Westborough team

March 01, 2021

The used car RAV4 2018 I bought was given without the cover in the trunk and Steven Santo was justifying it that even in brad new cars doesn’t come with it, perhaps it is purchased separately. More

by blerina.adhamidhi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hillary, the sales person was very nice and kind, Stephen Santo
March 01, 2021

the sales is very nice and patient , he was very carefully go through every detail of my question , the service experience is perfect , thanks so much More

by yisu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Honda Westborough responded

yisu - Thank you for sharing this terrific feedback and for choosing Herb Chambers Honda of Westborough for your purchase needs. It’s a pleasure to read that David and the rest of the team were able to assist you and accommodate your needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come! - Herb Chambers Honda of Westborough team

February 26, 2021

I was very pleased with my recent experience. Heather in sales is hands down fantastic - she went above and beyond to ensure a smooth experience and kept me informed every step of the way. Tim was great to More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Mar 10, 2021 -

Honda Westborough responded

Michael - Thank you for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! We work very hard to ensure that each of our guests is 100% satisfied with the Herb Chambers experience. We're so pleased to hear that Heather, Tim and Matt proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Westborough team

February 25, 2021

Matt was very helpful and considerate as I use a walker. Really appreciate his help and the help of support staff. Thank you Matt!!!! I had really been putting off getting my car inspected but my experienc More

by Claire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Feb 26, 2021 -

Honda Westborough responded

Claire - Thank you for taking the time to share your experience! We're thrilled that you enjoyed working with Matt, he's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Honda of Westborough team

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