Back

Honda Westborough

Westborough, MA

4.9
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

350 Turnpike Rd, Rte. 9

Westborough, MA

01581

Directions

By Type

Showing 2,994 reviews

April 03, 2021

We had an excellent experience with Ara at this dealership and would work with him again to buy or lease in the future. We came in with one option in mind and then he offered an alternate choice t More

by Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ara Tashjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin
Apr 16, 2021 -

Honda Westborough responded

Elizabeth - Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. We're so pleased Ara was able to do exactly that. Thank you again and we look forward to working with you again in the future! - Herb Chambers Honda of Westborough team

April 02, 2021

Jody was an excellent service rep. He followed up all concerns and was very attentive to detail. He had the car looked at and fixed before noon! Thank you! More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Smith
Apr 16, 2021 -

Honda Westborough responded

Tim - Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. We're so pleased Jody was able to do exactly that. Thank you again and we look forward to working with you again in the future! - Herb Chambers Honda of Westborough team

April 01, 2021

Everyone was helpful and attentive while still observing social distancing and other pandemic safety protocols. Overall it was a pleasant experience and I would recommend this dealership to others. More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Perkins Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Keane
Apr 16, 2021 -

Honda Westborough responded

Brian - Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Westborough team

March 31, 2021

Dave was great with helping me get into my new Civic and Mike was just as great getting me to a price point that worked for me. In finance, Toan remembered me from my previous lease signing and did a great More

by Kelsey S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Sneade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Honda Westborough responded

Kelsey S - Thank you for taking the time to post such great comments about your experience with Dave, Mike and Toan. We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with our team! - Herb Chambers Honda of Westborough team

March 30, 2021

I was greeted immediately upon arrival for my appointment. Check in was quick and painless. Service scheduled was completed as requested in a timely manner. More

by bob.porter
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Apr 15, 2021 -

Honda Westborough responded

bob.porter - Thank you so much! We're so pleased to learn that your visit here was such a positive experience. We appreciate your kind words and we hope to see you again in the future! - Herb Chambers Honda of Westborough team

March 29, 2021

Peter is very communicative and took the time to explain everything. He made sure all the work was done in a timely manner so that I could make my meeting. More

by Raji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Roun
Apr 15, 2021 -

Honda Westborough responded

Raji - Thank you for sharing your experience with us! We're so pleased to hear that Peter was able to assist you with your service needs and get you back on the road for your meeting. Peter truly is a valuable member of our crew and we are glad to hear he impressed you. Thank you again and please let us know if there is anything we can assist you with in the future! - Herb Chambers Honda of Westborough team

March 27, 2021

Dave S. Was very knowledgeable, professional and patient. He took care all the questions I have about the new car. Big thank you to the manager James. He made the car purchase experience more smoothly, his p More

by Jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Sneade
5.0
This rating includes all reviews, with more weight given to recent reviews.
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Schurman
Apr 15, 2021 -

Honda Westborough responded

Jessica - Thank you, for your kind words and for taking the time to share your positive experience with us. We're so glad to know that Dave and James' efforts made the difference in your car buying experience. They are valuable team members, indeed. We thank you for your business and look forward to working with you again in the future! - Herb Chambers Honda of Westborough team

March 23, 2021

David yang was professional and knowledgeable. This is the second car we have bought from David.product availability was excellent. Delivery and financing was easy. More

by Kathyr1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Honda Westborough responded

Kathyr1212 - Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. We're so pleased David was able to do exactly that. Thank you again and we look forward to working with you again in the future! - Herb Chambers Honda of Westborough team

March 22, 2021

Randy was very clear in what I needed and what was done. Although all of the work could. Or be accomplished we were able to schedule a follow up that was convenient to me to get it done. More

by rdanish
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
March 22, 2021

The service took a little longer than I expected for an oil change and tire rotation but overall the customer service was efficent and excellent More

by viki0009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
...
107
...