Honda West - Service Center

I had a great experience when I purchased my car. I even sent my daughter to get her car there. Never a problem with the service center! sent my daughter to get her car there. Never a problem with the service center! More

Our first time service experience was fantastic. I was able to get the first service setup for the following day, and the wait was shorter that the hour I was told initially. able to get the first service setup for the following day, and the wait was shorter that the hour I was told initially. More

Chris was awesome! He has a lovely smile and very friendly. Although I didn’t expect the long wait, but it was worth it. thanks to all the guys/girls that worked on my CRV, You ROCK! friendly. Although I didn’t expect the long wait, but it was worth it. thanks to all the guys/girls that worked on my CRV, You ROCK! More

Always great customer service and willingness to help with whatever is needed. The total time that I was waiting was very short. The team was responsive once I arrived. with whatever is needed. The total time that I was waiting was very short. The team was responsive once I arrived. More

On a recent trip to the doctor I went out to my car after my appointment and found I had a flat tire. AAA came out and switched the flat for the spare and then I drove my CRV sraight to Honda West without a my appointment and found I had a flat tire. AAA came out and switched the flat for the spare and then I drove my CRV sraight to Honda West without an appointment. It was late in the afternoon and I thought, oh they are going to be too busy with the service orders they had that day but when I pulled in Ryan Johnson came right to my car. No appointment and Ryan couldn’t be any nicer than if I was his first appointment of the day. Ryan and the Honda West Service Department was able to repair the tire while I waited and because I bought my Honda at Honda West, Ryan had the repair done complimentary and Ryan even had my CRV washed! WOW! Honda West is the best and I couldn’t be happier with my Honda and their service advisors like Ryan Johnson at Honda West. I’m very grateful for Ryan for making my last minute repair at Honda West go seamlessly! Thank you, Ryan! More

Rep was considerate and knowledgeable. There should NOT Rep was considerate and knowledgeable. There should NOT be a 25 word minimum in this section. This makes me mad and I hope you change it! Grrr Rep was considerate and knowledgeable. There should NOT be a 25 word minimum in this section. This makes me mad and I hope you change it! Grrr More

I took my car in for service, (oil change and other maintenance per mileage of vehicle). Henry Mendez was my service advisor. Not only was he very helpful, but super nice. I take my car to the deale maintenance per mileage of vehicle). Henry Mendez was my service advisor. Not only was he very helpful, but super nice. I take my car to the dealership for all service and I will keep coming back. I have a Honda- these cars last forever so long as you upkeep the maintenance of the vehicle. I had all services suggested per age/wear/tear of vehicle which was around $400.00 but he went out of his way to find me a coupon and saved me an added $20.00. He did not have to do this, but he did. I give him an A+++ More

Honda West has the BEST SERVICE .. Bought our cars there BECAUSE the Service is so Easy to use .. I use Website to schedule an appointment .. LONG TIME awesome employee Karla is always Smiling when we get BECAUSE the Service is so Easy to use .. I use Website to schedule an appointment .. LONG TIME awesome employee Karla is always Smiling when we get there .. Seems very clean and Safe .. Appreciate the effort to make it Quick, Painless and Fairly priced : ) More

It was fast and efficient service I never experience that in any dealership it takes us 25 minutes waiting for an oil change and check my car in any dealership it takes us 25 minutes waiting for an oil change and check my car More

The appointment was easy to make. RJ was who helped me and explained what the code B6 meant and why I needed the service, even had my Pilot washed. He was very helpful and professional. and explained what the code B6 meant and why I needed the service, even had my Pilot washed. He was very helpful and professional. More