Honda West - Service Center

service, no appt Karla was great. Got me in and out within an hour on a busy mid afternoon day. Karla was recommended by a friend after a bad experience. She has be Karla was great. Got me in and out within an hour on a busy mid afternoon day. Karla was recommended by a friend after a bad experience. She has been courteous and professional and kind every time since. Thank you KARLA More

Great Service Karla is the greatest Rep always courteous and works to make my service simple and quick . I would be lost without her its very hare to get a worker Karla is the greatest Rep always courteous and works to make my service simple and quick . I would be lost without her its very hare to get a worker that will go out of there way to make you happy and Karla is one of those people thanks Karla. Ken More

KARLA GUNTHER I was very pleased with the service received on 5 April 2017. She handled my service efficiently and with enthusiasm above and beyond what was expecte I was very pleased with the service received on 5 April 2017. She handled my service efficiently and with enthusiasm above and beyond what was expected, More

Gr8 service center ~ superb customer service Colby! Such a welcoming atmosphere.! On time and very informative with respect to current needs and future service expectation. I remain grateful for employe Such a welcoming atmosphere.! On time and very informative with respect to current needs and future service expectation. I remain grateful for employees like Colby who always has a sincere, helpful disposition that represents Honda West's pursuit of excellent customer focus and confident vehicle service needs. Keep smiling everyone ~ it really sets the bar, thank you!! More

Oil Service I believe they did everything for service correctly but with NO car wash , I didn't specifically didn't say NOT too. I just noticed that they cleaned I believe they did everything for service correctly but with NO car wash , I didn't specifically didn't say NOT too. I just noticed that they cleaned my windows More

The way I'd expect to be treated at Lexus except no car wash Very professional. I came in to Honda West by appointment on an airbag recall. My vehicle was ready when they told me it would be. Very professional. I came in to Honda West by appointment on an airbag recall. My vehicle was ready when they told me it would be. More

Great Customer Service Was just in a few days ago for oil change service. I asked for my favorite service advisor Karla. Karla was and is a wonderful representation of Hon Was just in a few days ago for oil change service. I asked for my favorite service advisor Karla. Karla was and is a wonderful representation of Honda West great customer service. Everything went well, as usual! Car wash, too! Great! PS, if Karla is not there, I want Carol! She's great too and my other favorite! I feel a bond with them and a nice comfort level so I don't have to stress over the car! Thank you. PS, Since my car is a 2004 model I would like to see a DATE along with mileage for next recommended service timeframe like you used to provide on my windshield. I rely on the dates, not the mileage. Thank you, More

Great customer service First time at Honda West Service department and I did not know what to expect, I was welcome and told my car will be ready in an hour, I received call First time at Honda West Service department and I did not know what to expect, I was welcome and told my car will be ready in an hour, I received call in 45 minutes, it was great experience. More

Satisfied customer Appreciate knowledge, efficiency and care exhibited by service representative Karla Gunther when I take my 2006 Ridgeline in for service and maintenan Appreciate knowledge, efficiency and care exhibited by service representative Karla Gunther when I take my 2006 Ridgeline in for service and maintenance. She is an asset to your organization, Ridgeline is my third Honda, all purchased and maintained by Honda West and predecessor Falconi Honda. Do not like the styling of new Ridgeline. More

Checkup was great... My experience was great All of my concerns were addressed... My car is now functioning better than ever...! The service man was so helpful and polite... thank you...E. Gardn All of my concerns were addressed... My car is now functioning better than ever...! The service man was so helpful and polite... thank you...E. Gardner More