Honda West - Service Center

I am Happy with Honda West. I did not buy my vehicle at this dealership However I have had much better experience at this Honda West than the dealership where I purchased the vehicle. My service manager this dealership However I have had much better experience at this Honda West than the dealership where I purchased the vehicle. My service manager at Honda West is an excellent employee. John Colgan I would hire to work for my company and I look forward to his guidance in the future for care of my vehicle. More

Very convenient oil change service. Free vehicle service check is a welcome addition to the service visit with a complete write up of the items inspected. check is a welcome addition to the service visit with a complete write up of the items inspected. More

1st time service at our dealership. EXCELLENT service & customer relationship - couldn't ask for better. I thought this kind of service was lost forever. Thank you Honda customer relationship - couldn't ask for better. I thought this kind of service was lost forever. Thank you Honda More

just received car back from honda , was originally brought in because another credited mechanic here in town told me transmission is faulty, needs to be replaced, but honda inspected it and test dri brought in because another credited mechanic here in town told me transmission is faulty, needs to be replaced, but honda inspected it and test drive it, and found nothing wrong , wife drove car today zows not feel safe to drive she cannot go over 55 mph because the noise it makes is horrendous, we have been drivi g that car since the day we bought it , and honda is trying to tell me that noise is normal.. well if thTs the case people please never buy a honda civic because after three years of driving it. >it is normal for it to sound like wounded airplane coming in for a landing, already took it to another mechanic a another certified mechanic here in town and ,,,he told me the same thing the 4th gear is shot, thats why its so loud, and the rest if the transmission is on ita way out the door any day , he also told me that I have about 980 miles to go before hondas drivetrain warranty will no longer be valid, I SAID AHHHHH EVERYTHING MAKES SENSE NOW ... HOND WEST SHAME ON YOU, you got some bad apples making u look bad , More

Excellent service! I brought my vehicle because of a loose passenger door molding. The staff was friendly and they quickly fixed what was needed. Will definitely be going back! loose passenger door molding. The staff was friendly and they quickly fixed what was needed. Will definitely be going back! More

This was my first oil change with Honda West. It was so easy and very prompt service. Secret: work with Shaun....he is very effective and efficient. Thanks for making this a smooth process. easy and very prompt service. Secret: work with Shaun....he is very effective and efficient. Thanks for making this a smooth process. More

I came in for regular maintenance. The service was very professional and efficient. The technician took his time to explain what all my choices were and did not steer me toward the most expensive options. professional and efficient. The technician took his time to explain what all my choices were and did not steer me toward the most expensive options. More

Brought our 2018 Clarity in for regular maintenance and a tire repair. Arrival was good, service rep (C.J.) was waiting on another customer but was ready at my appointment time (I was early). Check in was ea tire repair. Arrival was good, service rep (C.J.) was waiting on another customer but was ready at my appointment time (I was early). Check in was easy and C.J. called Enterprise to come pick me up for a free rental while my car was in the shop. The next day I pre-paid online for my repairs because that was supposed to streamline the pick up procedure. However, it didn't. I still had to wait for two other people to pay and get their cars before I was taken care of. Then they had trouble finding my car. So that's why I gave only 4 stars. C.J. was terrific and every other aspect was good. More

I am always please with their customer service and exceptionally fast work. John was great and made me aware of what needed to be done in the future. exceptionally fast work. John was great and made me aware of what needed to be done in the future. More