Honda West - Service Center

Went in at 9am for the recall and the first service. Also had a mechanical issue. Greg helped me with everything and the car was ready for me same day 4pm. Thank you Greg!! The only con I have to give is had a mechanical issue. Greg helped me with everything and the car was ready for me same day 4pm. Thank you Greg!! The only con I have to give is to Honda Management (this has nothing to do with Greg). Bringing the car in at 9am for a recall action I expected at least a courtesy vehicle to make things right. Or reimbursing me for the uber rides to and from Honda. Or a complementary. Neither of the above were available. This is disappointing when Toyota offers complementary rental for even the basic of services. Honda management, please do better. More

Maintenance was done fast and the employee was very friendly and knowledgeable. I definitely recommend Honda West for your Honda's routine maintenance. Good serv was done fast and the employee was very friendly and knowledgeable. I definitely recommend Honda West for your Honda's routine maintenance. Good service overall. More

Got charge on passenger wiper but never replaced. Just found out this weekend 7/25/2020 Saturday while washing my car. They forgot to replace the passenger wiper were i was charge.. BAD SERVICE INDEED Just found out this weekend 7/25/2020 Saturday while washing my car. They forgot to replace the passenger wiper were i was charge.. BAD SERVICE INDEED. I Thought they were good. More

Shaun is amazing! I was having trouble with my ac and they had it all fixed the next day! Honda on Sahara is the best! they had it all fixed the next day! Honda on Sahara is the best! More

Sean, my contact at Honda West, was courteous and knowledgeable. The service was completed in a timely manner. I know there are other automotive service centers all over town, but I trust the service knowledgeable. The service was completed in a timely manner. I know there are other automotive service centers all over town, but I trust the service department at Honda West. The entire staff were very professional. More

Service Dept is amazing! Sean and crew took care of our needs in a timely fashion. I appreciate their hard work and I highly recommend. needs in a timely fashion. I appreciate their hard work and I highly recommend. More

Dealer to check Air Conditioning and fluids for summer use. Upon arrival , our service advisor , John Colgan , went over with me what I want check...emphasis on Air Conditioning and transmission fluid...after a Upon arrival , our service advisor , John Colgan , went over with me what I want check...emphasis on Air Conditioning and transmission fluid...after an hour , he mentioned A list van needs to be done....Priority to me are the aircon and the transmission fluid....another hour passed and my car was ready as agreed upon....Good job and on target for pick up. More

Overall, great experience. CJ was so nice and really made me feel like I was royalty walking in there for an oil change. Honestly, great experience. 20/10 recommend! Honda West has had the best customer serv me feel like I was royalty walking in there for an oil change. Honestly, great experience. 20/10 recommend! Honda West has had the best customer service than any dealership I’ve been to. More

CJ and the rest of the crew at Honda West Las Vegas did a great job servicing my Insight. Service was completed in under an hour and a half and the car was washed, sanitized and good to go! great job servicing my Insight. Service was completed in under an hour and a half and the car was washed, sanitized and good to go! More

Very professional and fast service. Showroom is clean , waiting room is comfortable, and staff is very friendly. There’s no pressure to get any extra service work done or to buy if you are not ready. waiting room is comfortable, and staff is very friendly. There’s no pressure to get any extra service work done or to buy if you are not ready. More