Honda West

Bryan is my sales guy, he is very patient and helpful on my new vehicle. He went through all the numbers and steps to get me know more about the new purchased vehicle. Wei helped me with my financing, which my new vehicle. He went through all the numbers and steps to get me know more about the new purchased vehicle. Wei helped me with my financing, which helps me solve a lot of problems, finding reliable and lowest financing options. It was a pleasure experience. I would definitely recommend this place to other friends who like HONDA!! More

Megan, Randy and Nabeel provided me with exceptional customer service. Nabeel provided me with great advice ans was very efficient processing my contract and financing.. Honda changed my experience past customer service. Nabeel provided me with great advice ans was very efficient processing my contract and financing.. Honda changed my experience past experiences that were negative into a fun and educational buying experience. I will definitely recommend Honda west to my friends and family. More

Marcus went above and beyond. He made the car buying experience memorable. I would highly recommend him to anyone I know purchasing a vehicle. He made the car buying experience memorable. I would highly recommend him to anyone I know purchasing a vehicle. More

Great service! , great price and a great experience to buy a car there at Honda West, Thanks Marcus Edralin, outstanding service, showed really professionalism and h , great price and a great experience to buy a car there at Honda West, Thanks Marcus Edralin, outstanding service, showed really professionalism and help us found the best car and at a great price! More

I had a great experience with Eric, Bryan, and Danielle. They helped me buy my dream car without feeling pressured and they were extremely knowledgeable. They helped me buy my dream car without feeling pressured and they were extremely knowledgeable. More

Fast easy like how it should be was a great experience would definitely recommend stopping by and checking it out top notch all the way around would definitely recommend stopping by and checking it out top notch all the way around More

Horrible Service, Unresponsive Staff, and Overpriced Repairs I recently had an awful experience with the service department at Honda West in Las Vegas, specifically dealing with Kevin as the main con Repairs I recently had an awful experience with the service department at Honda West in Las Vegas, specifically dealing with Kevin as the main contact. My car has been sitting there for three weeks with minimal communication and unresponsiveness to my concerns. I initially brought my car in because I've had to replace my battery three times since January. Despite repeatedly explaining that something was draining my battery, they refused to listen or investigate my claims. Kevin and his team quoted me $299.95 for an AC evac and recharge with diagnosis, but suddenly jacked up the price to $511 without providing an itemized statement. They also wouldn't work with my extended warranty, making the situation even more frustrating. After weeks of insisting that there was a deeper issue causing my battery problems, they finally discovered that the keyless entry door handles on my Honda Civic were causing a parasitic drain. Now, they want to charge me an outrageous $1800 to replace the door handles and still refuse to cooperate with my extended warranty. To make matters worse, their computers were hacked nationwide at the beginning of June, further complicating the already frustrating situation. Do NOT use this Honda service location. They are unresponsive, overcharge, and will leave you with more problems than you started with. Save yourself the trouble and find a reputable service center elsewhere. I truly wish they have an option for negative stars. More

Avoid this Honda Dealership! I went to this dealership for a simple battery change, expecting a quick service since my car is under warranty. However, I ended up waiting for o I went to this dealership for a simple battery change, expecting a quick service since my car is under warranty. However, I ended up waiting for over two hours just for them to replace the battery. To make matters worse, despite being under warranty, they refused to honor it for the battery replacement and charged me a whopping $400. When I mentioned local dealership coupons that could have saved me money, they outright refused to match them. This has been my worst dealership experience in twenty years of owning Honda cars. The service was slow, the costs were exorbitant, and the customer service was incredibly disappointing. I will not be returning to this dealership and would advise others to look elsewhere for their Honda service needs. More

It was an easy and fast purchase unlike all the dealer we’ve been to. We’re happy with our new baby! we’ve been to. We’re happy with our new baby! More

Quick, easy and stress free process. Darryl Best knew what I wanted and made it happen. Great experience. Darryl Best knew what I wanted and made it happen. Great experience. More