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Honda Village

Newton Corner, MA

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rated
816 Reviews

371 Washington St.

Newton Corner, MA

02458

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816 Reviews of Honda Village

July 02, 2009

This is our 4th Honda and the 3d Honda purchased at Honda Village. We go there because of past experiences, not only with the sales teams that we have dealt most recetly and in the past, but with the servic More

by coppi6160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wilcox
July 02, 2009

This is one of these dealerships where they say they can match a quote over the phone, you get there the fiddle around for 2 hours, convincing you to drive again a car that you already drove, going through More

by goldensurfer2
Recommend Dealer
No
Employees Worked With
Zach+manager
July 01, 2009

I just purchased a 2009 Honda Accord from Anthony Palladino. It was the most pleasurable experience I have had with a salesperson. Mr. Palladino was very friendly, knowledgeable and respectful. I wil More

by stoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Palladino
June 30, 2009

My purchase of a new Honda Odyssey was effortless. I contacted Honda Village for a lease quote. The quote was lower than others I researched. The quote included a detailed breakdown of all the charges More

by frufo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
June 09, 2009

I sold my car to Honda Village in 2008 and they never provided me with any docs or record of sale. It was registered with CA DMV at the time and I have received a notice of delinquent renewal several tim More

by hollyrogered
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg and David (both managers)
Jul 08, 2009 -

Honda Village responded

On behalf of Honda Village, let me apologize for any misunderstanding we may have caused. While there are two sides to every story, we obviously failed to properly explain to you during your visit that when a MA dealer purchases a CA registered vehicle, the dealer doesn't send anything to the CA RMV but under CA RMV rules, the seller must submit an online form if they are still receiving notices from CA. In addition, it is our policy per privacy laws that we store away all paperwork in a secure area, which is why the manager that you spoke with was unable to retrieve your information when you called. In moving forward, I can assure you that we will use your feedback to improve our process in any way possible. Please feel free to call me if you continue to have any questions or comments in regards to this issue or any other. Matthew Mello Training Director Honda Village Mobile#: 617-939-7898 Email: MMello@HondaVillage.com

May 28, 2009

I have never had a bad experience at Honda Village in Newton. Their customer service is excellant. They have an extremely busy service area but always take the time to answer a question or explain in lay More

by judv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Panichello, Quinn Ryan, Carl Pasquarosa
May 26, 2009

I found Honda Village to be very customer centric. They kept asking if there was anything else I needed. They provided me with a loaner car...very promptly and called me at my office when the repair was co More

by adlala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Pasquarosa
May 22, 2009

I have been a customer for over ten years. My husband and I both use the service department and now so does our new driving son with his second hand car. Their service department has the friendliest and More

by amm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Pasquorosa, Joe P(can't remember last name)
May 22, 2009

I've owned 4 Hondas over the past 25 years or so. Honda Village has always been a pleasure to deal with at every level. You are doing something right as everyone has that "how can I help" attitude, plus t More

by bobc33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
many through the long years I've been a customer.
May 21, 2009

The service support staff at Honda Village has always been very kind, upfront and prompt when dealing with my car. I have always been satisfied with the quality of work that has been provided (oil chang More

by acosenze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennie Levangie, Calvin, Kara Langione, Tony S
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